ITarian Help

Find the desired product help

Email Protection

Email Protection

Email Protection Customer Setup

English

Print Help
Email Protection Customer Setup > Update Your Security Settings > Two-Factor Authentication
  • Email Protection Customer Setup
    • Log In To Email Protection
    • Update Your Security Settings
      • Changing Your Password
      • Two-Factor Authentication
    • Add Your Domain(s)
      • What Is Recipient Verification
    • Test Connectivity To Your Mail Server
    • Editing A Domain Policy
    • Change Your MX Records
    • Lock Down Your Mail Server
      • Locking Down Your Office 365 Mail Server
    • Ensuring Your Email Is Not Marked As Spam In Office 365

Two-Factor Authentication



Two-factor authentication (2FA) is an additional layer of security used to protect your account from unauthorized access. If 2FA is enabled, a user provides their username and password during login and then must also provide an additional piece of information known only to them. This additional piece of information is a one-time password, regenerated every thirty seconds.

Go to the profile menu and select 'Security' to manage 2FA settings. Follow the steps below to set up two-factor authentication.

  • Before continuing, you must download and install an authenticator phone app. For example, Google Authenticator or FreeOTP.
  • Click on your profile menu and select 'Security'. The Security page opens in a new tab.
  • Scan the QR Code using the authenticator app installed in step 1.

    If you are unable to scan the QR code, manually enter the OTP (One Time Password) secret provided in the 'OTP Secret' field.

  • In the 'Code' field, enter the code generated from the authenticator phone app.

  • Select 'Register'

  • Copy and save your recovery codes now.

    Important: For security, recovery codes are only visible when you enable 2FA. To regenerate them, 2FA must be disabled and re-enabled.


Recovery Codes

A set of recovery codes are generated when 2FA is enabled. Store these codes carefully as they are the only way to access your account if the device you registered 2FA on is lost. The codes are for one-time use only.

Your recovery codes are only visible when you enable 2FA. To regenerate them, 2FA must be disabled and re-enabled.

Select 'Copy' to copy your codes to the clipboard.


Comodo Help
  • IT Platform:
  • Help
  • Scripts
  • Wiki
  • Forum
  • Developer
  • RMM
  • Patch Management
  • Service Desk
  • ITSM
  • Managed Service Provider
  • Managed Detection and Response
  • Ticketing System
  • Helpdesk
  • ITIL

Copyright 2025 Itarian