ITarian Help

Find the desired product help

Email Protection

Email Protection

Email Protection Customer Admin

English

Print Help
Quarantine > Quarantine Reports
  • Email Protection Customer Admin
  • Email Protection Customer Setup
  • Customer Overview
  • History
    • Searching Email History
    • Managing Email In History
  • Quarantine
    • Enable Quarantine Reports
    • Searching Quarantine
    • Managing Quarantined Email
    • Quarantine Reports
  • Attachment Filtering
    • Extension Filters
    • File Name Filters
    • File Type Filters
    • MIME Type Filters
  • Global Allow & Block List
  • Geoblocking
    • Excluding A Domain From A Geoblocking Rule
    • Excluding An IP From A Geoblocking Rule
    • Adding A Geoblocking Rule
    • Excluding An Email Address From A Geoblocking Rule
  • Pattern Filtering
    • Creating A Single Pattern Filter
    • Editing A Single Pattern Filter
    • Creating A Multi Pattern Filter
    • Editing A Multi Pattern Filter
  • Policies
    • Domain Policies
    • Editing A Domain Policy
    • Sandboxing In Email Protection
  • Reporting
    • Creating A Scheduled Report
    • On Demand Reports
    • Viewing Archived Reports
  • Administrators

Quarantine Reports



A quarantine report contains a list of emails that have been caught and quarantined. Users can directly manage their quarantined mail through these reports, which are emailed to them on a periodic basis.

A quarantine report provides links for a user to manage their quarantined emails directly from the report. See a sample quarantine report below.

Note: Quarantine report links are tokenized, meaning that they expire. By default, quarantine report links expire after seven days.


Quarantine reports are generated each night. For each user, a report is generated if certain conditions are met:
  • Quarantine reports are enabled by a domain admin at the domain level (default: disabled).
  • The user has email in quarantine.
  • Today is a day for which the user or their Admin requested a quarantine report. For example, if a user or their Admin specifies that quarantine reports be sent weekly, the report will only be sent on a Friday.

Comodo Help
  • IT Platform:
  • Help
  • Scripts
  • Wiki
  • Forum
  • Developer
  • RMM
  • Patch Management
  • Service Desk
  • ITSM
  • Managed Service Provider
  • Managed Detection and Response
  • Ticketing System
  • Helpdesk
  • ITIL

Copyright 2025 Itarian