IT Endpoint Manager

Run a Custom Scan

• Click 'Tasks' > 'General Tasks' > 'Scan' > 'Custom Scan'

• A custom scan lets you check specific files, folders, drives and areas on your computer.

Run a custom scan

• Click the 'Scan' button on the CCS home screen

OR

• Click 'Tasks' > 'General Tasks' > 'Scan'

• Select 'Custom Scan':

You have the following options:

• Scan a folder – Scan the contents of folders and sub-folders.
  

• Scan a file - Scan a specific file stored on your hard drives or external devices.
  

• More Scan options - Create a custom profile to scan specific files and folders.

Create a custom scan profile

• Click 'Scan' on the CCS home screen

• Click 'Custom Scan' > 'More Scan Options'

• You will see a list of all existing scan profiles

• Click 'Add' to create a new profile

• Type a name for your profile

• Use the buttons at the top to add items to your profile:

• Add File - Pick individual files that you want to scan.

• Add Folder - Add entire folders to the profile. All files in the folder are covered by the scan.

• Add Area - Scan a computer region. The choices are 'Full Computer', 'Commonly Infected Areas' and 'System Memory'.

• Repeat the process to add more items to the profile.

• Click 'Options' to further customize the scan

• Click 'Schedule' if you want the scan to be run automatically at set intervals (Optional)

• Click 'OK' to save your custom profile

• Click 'Scan' beside the profile name to launch your scan

•  Results are shown at the end of the scan. The results show the number of items scanned, a list of all discovered threats, and the files that were skipped. 

• You have the following options if threats are found:

• Clean - Will delete the file

• Quarantine - Moves the file into a secure, encrypted holding area. Quarantining a file renders it harmless

• Ignore - Allow the file. You can choose to ignore one-time-only, or ignore and create an exclusion (permanently ignore).