Allow Remote Access Requests

• Endpoint Manager lets admins remotely access your device to fix issues and run maintenance tasks.

• Admins can transfer files back and forth between their machine and your device. They can also create / rename / delete folders and files on your device.

• If your admin has so configured, you can view the remote session, respond to remote access notifications and terminate the session.

• You will be asked to accept or decline the initial connection request:

If no response is given, the connection will go ahead after the timeout period expires.

• Click 'Allow' to accept the remote control request

Once the connection is established, a notification appears on your desktop. The notification tells you who is connected to your computer and the duration of the session:

• Click the down arrow in the notification to view the activities of the administrator.

• Click 'End session' to terminate the session.