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Email Protection

Email Protection

Email Protection MSP Admin

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History
  • Email Protection MSP Admin
    • Login To Email Protection
    • Update Your Security Settings
    • Adding Your Customers
  • MSP Overview
  • History
    • Searching Email History
    • Managing Email In History
  • Quarantine
    • Enable Quarantine Reports
    • Managing Quarantined Email
    • Searching Quarantine
    • Quarantine Reports
  • Global Allow & Block List
  • Geoblocking
    • Adding A Geoblocking Rule
    • Excluding A Domain From A Geoblocking Rule
    • Excluding An Email Address From A Geoblocking Rule
    • Excluding An IP From A Geoblocking Rule
  • Pattern Filtering
    • Creating A Single Pattern Filter
    • Editing A Single Pattern Filter
    • Creating A Multi Pattern Filter
    • Editing A Multi Pattern Filter
  • Administrators
  • Customizing Your Interface
  • Adding Support Links

History



Go to the 'History' tab in the side-bar menu to view mail that has been processed by Email Protection.


  • Select 'Advanced Filter' to expand the advanced search options. See Searching Mail History. 
  • Click the 'Refresh' button to refresh the history list.
  • Select the column icon to display the history table column names. Slide each on and off to view or hide a column.
  • Select the view icon in the 'Actions' column for an email to view further information for that email.

History shows the following information about each email:

  • Date: Date and time the email was received.
  • Client Address: The source IP address a mail was received from.
  • From: Envelope From address, which is the return address in the email header that is used to return bounced mail.
  • To: Recipient's email address.
  • Message Type: The type of email, as classified by Email Protection. For example, Clean, Virus, Banned, Spam and so on.
  • Subject: Subject header of the email.
  • Delivery Status: Indicates the delivery status of a message. This can be Sent, Deferred or Bounced.
  • Message ID: A unique internal message identification number that Email Protection assigns to each email (also known as Email Protection ID).


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