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Web Protection

Web Protection

Web Protection MSP Admin

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Adding Support Links
  • Web Protection MSP Admin
  • Web Protection MSP Setup
    • Log In To Web Protection
    • Update Your Security Settings
    • Edit Your Global Default Policy
      • Category Descriptions
      • Content Filtering Level Descriptions
    • Add Your Global Domains
    • Adding Your Customers
      • Resetting A Customer Password
  • MSP Overview
  • Managing Customer Accounts
  • Administrators
  • Security Settings
  • Customizing Your Interface
  • Global Settings
  • Certificates
  • Adding Support Links
  • Email Settings
  • Data Offload (MSP)
    • Web Protection API URLs
    • Web Protection API Authentication

Adding Support Links



Go to Settings > Support to customize the links to your support services. Once added, these links are visible to your customers in their profile menu.

Note: As an MSP, the Support and Contact links available in your profile menu are set by the global system admin.


Follow the steps below to customize your support links.

  • Go to Settings > Support.
  • Support Desk URL: Enter a valid URL (default: "NEED TO ADD").
  • Contact: Enter a valid email address (default: blank).
  • Click Save Changes.

Once added, the Support and Contact links are visible in the profile menu.

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