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Web Protection

Web Protection

Web Protection MSP Admin

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Web Protection MSP Setup > Adding Your Customers > Resetting A Customer Password
  • Web Protection MSP Admin
  • Web Protection MSP Setup
    • Log In To Web Protection
    • Update Your Security Settings
    • Edit Your Global Default Policy
      • Category Descriptions
      • Content Filtering Level Descriptions
    • Add Your Global Domains
    • Adding Your Customers
      • Resetting A Customer Password
  • MSP Overview
  • Managing Customer Accounts
  • Administrators
  • Security Settings
  • Customizing Your Interface
  • Global Settings
  • Certificates
  • Adding Support Links
  • Email Settings
  • Data Offload (MSP)
    • Web Protection API URLs
    • Web Protection API Authentication

Resetting a Customer Password



An MSP Admin can follow the steps below to reset a customer password. A customer can also use the forgot password feature to generate a temporary password. See Forgot your Password?.

  • Select the customer account name from the 'Customers' menu to access the customer account.
  • Go to 'Settings > Administrators' and select the customer admin whose password you want to reset.
  • In the 'Password' field, enter a new password. Passwords must be a minimum of 10 characters, contain a letter, number or symbol and are case-sensitive.
  • Select 'Save Changes'.

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