ITarian Help

Find the desired product help

ITarian

ITarian

Service Desk Staff Guide

English

Print Help Download Help
Service Desk Staff Panel > Staff Panel Dashboard
  • Introduction To Service Desk Module
    • Quick Start
    • Login To The Service Desk Module
  • Service Desk Staff Panel
    • Staff Panel Dashboard
      • View The Dashboard And Export Reports
      • View Staff Members
      • My Profile
    • Manage Users And Customers
      • Manage Users
      • Manage Customers
    • Manage Tickets
      • Ticket Details
    • Manage Knowledgebase
      • FAQs
      • Manage FAQ Categories
      • Canned Responses
    • Manage Projects
    • Manage Staff Time Sheets
    • Manage Calendars

Staff Panel Dashboard

 

The staff panel dashboard contains three areas:

  • Dashboard - Provides a graphical summary of ticket activities and related statistics.
  • Staff Directory - Displays the names of staff enrolled into Service Desk.
  • My Profile - Allows the currently logged-in staff member to configure settings such as time zone, preferred language and more.


The following sections explain more about:
  • View the Dashboard and Export Reports
  • View Staff Members
  • My Profile

Comodo Help
  • IT Platform:
  • Help
  • Scripts
  • Wiki
  • Forum
  • Developer
  • RMM
  • Patch Management
  • Service Desk
  • ITSM
  • Managed Service Provider
  • Managed Detection and Response
  • Ticketing System
  • Helpdesk
  • ITIL

Copyright 2025 Itarian