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ITarian Mobile Guide

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Settings
  • Introduction To ITarian Mobile
    • Sign Up For A ITarian Account
    • Get The App And Log In
  • Dashboard - Manage Tickets
    • New Ticket
    • Open Tickets
    • My Tickets
    • Overdue Tickets
    • Unassigned Tickets
    • Closed Tickets
    • Billable Time And Cost
    • Users And Customers
      • Users
      • Customers
    • Search Options
      • Simple Search
      • Advanced Search
      • User Search
      • Customer Search
    • Manage Time
      • Manual Time Entries
      • Stopwatch
    • Mobile Service Desk Components
      • Manage Materials And Expenses
      • Share Tickets
      • Internal Note
  • Settings
  • About ITarian Mobile
  • About ITarian

Settings

 

The 'Settings' option lets you choose which types of tickets you want to be notified about.


To access the settings screen, click the action menu at top-right then click 'Settings':



 

The 'Notifications' screen opens: 



 
You can choose whether you want to receive notifications about 'New Ticket Assignment', 'New unassigned ticket', 'Reply or response on ticket', 'Ticket closure', 'Ticket state change' - 'Overdue / Notdue', 'Answered/Unanswered' and 'Ticket update'.


All notifications are selected by default. Enable 'Send only for my tickets' if you only want to receive notifications about your own ticket.

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