ITarian Help

Find the desired product help

Managed AI

Managed AI

Managed AI

English

Print Help
Account Settings
  • Introduction Of Managed AI
    • AI Agent Dashboard
    • Shared AI Agents
    • Add New AI Agent
    • Managed AI Requests
  • Agent Management - Dashboard
    • Agent Management — Integrations
    • Agent Management — Playbooks
    • Agent Management — Ticket Management
    • Agent Management — Approvers
    • Agent Management — Channels
    • Agent Management — Repository
    • Agent Management — Try Agent
  • AI Training
    • AI Training Materials — Repository Detail
  • Captured Contacts
  • Integrations
  • Account Settings

Account Settings


Account Settings - Profile


View and edit your personal account information, and manage two-factor authentication for enhanced security.




What you can do here
  • View your First Name, Last Name, Email, and Mobile number
  • Click Edit to update your account holder information
  • Toggle Two Factor Authentication to add an extra security layer

Profile Fields

Field  Description 
First Name  Your given name 
Last Name  Your family name 
Email  Login email address (used for notifications) 
Mobile  Phone number (used for 2FA SMS if enabled) 

Note: For Two Factor Authentication, use an authenticator app such as Authy, 1Password, or Google Authenticator to generate authorization codes.

Account Settings - Plans


View your current subscription plan, manage auto-renewal, and browse available add-on packages to expand your capabilities.




What you can do here
  • View your active Retail Plan name, status, and expiry date
  • Toggle Auto Renew on/off for your subscription
  • View the My Subscriptions sub-tab for your current plans
  • View Usage & limit sub-tab to monitor consumption against your plan limits
  • Click Add-on Packages to browse and purchase additional capabilities
  • Click Browse Add-on Packages to explore available expansions

Plan Table Columns

Column  Description 
Plan  Name of the subscription tier (e.g. NuWeb Admin) 
Status  Active with optional Auto Renew badge 
Expiry  Date and time the plan expires 
Actions  Toggle Auto Renew on/off 


Account Settings — Members


Invite and manage team members who can access your account, assigning each a role that controls their permissions.




What you can do here
  • Click + Add User to invite a new team member by email
  • View each member's Name, Email, and assigned Role
  • Edit or remove members via the Actions column

Users Table Columns

Column  Description 
Name  Team member's display name 
Email  Login email address of the member 
Role  Permission level (Owner, Admin, Viewer, etc.) 
Actions  Edit role or remove the member from the account 


Account Settings — API Keys


Generate and manage API keys for programmatic access to ITarian services, including Generative AI and ChatBot integrations.




What you can do here
  • Select an API Key type from the dropdown (Generative AI, ChatBot)
  • Optionally check Add Expiry Date and pick an expiry date
  • Click Create API Key to generate a new key
  • View existing keys in the table with their type, name, creation date, and expiry
  • Click the delete icon to revoke an existing API key

API Keys Table Columns
 

Column  Description 
API Type  Generative AI or ChatBot 
API Key  The key value (partially masked for security) 
Name  Short label to identify the key 
Created  Date the key was generated 
Expires  Expiry date, or "–" for non-expiring keys 
Action  Delete/revoke the key 

Note: API Keys are shown only once upon creation. Store them in a secure location immediately. Revoking a key is permanent and cannot be undone.

Comodo Help
  • IT Platform:
  • Help
  • Scripts
  • Wiki
  • Forum
  • Developer
  • RMM
  • Patch Management
  • Service Desk
  • ITSM
  • Managed Service Provider
  • Managed Detection and Response
  • Ticketing System
  • Helpdesk
  • ITIL

Copyright 2026 Itarian