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ITarian Admin Guide

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Notifications
  • Introduction To ITarian
  • Sign Up For An ITarian Account
    • Login To Your Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
    • Admin Privilege Levels
  • Manage Companies
  • Manage Partners
  • Access ITarian Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
    • Upgrade Endpoint Manager
    • Add Comodo Secure Web Gateway
    • Upgrade Secure Internet Gateway
    • Add Customer Relationship Management
    • Add Comodo Dome Cloud Firewall
    • Add Comodo Data Loss Prevention
    • Add Comodo Secure Email Gateway Enterprise
    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
    • Add Service Desk
    • Add MDR
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • ITarian License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure ITarian Settings
  • ITarian Support
  • View Release Notes
  • Appendix 1 - ITarian Versions
  • Appendix 2 - Charging For Managed Devices
  • About ITarian

Notifications


ITarian uses in-app notifications to push the latest news about products and updates.

  • Click the notifications icon at the top-right of the interface. The number on the icon shows how many unread notifications you have.




    The interface has two tabs:

    • News
    • Notifications

    News

     

    The news tab shows reports posted by the ITarian team. This includes information about new versions, scheduled maintenance and so on.

      • Click anywhere on the news heading to view the complete message:




        Notifications

        • The notifications tab shows updates from ITarian applications.
        • Each row contains a link to view detailed information on the update.
        • For example, if you install the CCS agent on a client's computer, you will be notified when installation is complete. When you click the subject link, you will be taken to the 'Device Details' interface with the 'MSI Installation State' tab open.




        • You can navigate to different pages by clicking 'Next', 'Prev' or the page number at the bottom
        • Click the column headers to display the notifications in ascending or descending order
        • Click the arrow beside each notification to view detailed information about the notification


        Filter

        • Click the funnel button at the top-right to open the filter options.



        You can use any combination of filters at-a-time to search for specific users.

        • To display all the items again, remove / deselect the search key from filter and click 'OK'.

        Search Options:

        • To search for a specific notification, enter your search criteria like a portion of the subject line or content in the message in the search field and click the magnifier icon.
        The notifications that match the search criteria will be displayed in the list.
        • To mark a read message as unread, select it and click 'Mark as Unread'
        • To mark an unread message as read, select it and click 'Mark as Read'
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