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ITarian Admin Guide

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App Store > Add Service Desk
  • Introduction To ITarian
  • Sign Up For An ITarian Account
    • Login To Your Account
  • The Admin Console
  • The Dashboard
  • Manage Admins, Staff And Roles
    • Manage Admins And Staff
    • Manage Roles
    • Admin Privilege Levels
  • Manage Companies
  • Manage Partners
  • Access ITarian Modules
  • App Store
    • Add Acronis Backup
    • Add Quote Manager
    • Add CWatch
    • Upgrade Endpoint Manager
    • Add Comodo Secure Web Gateway
    • Upgrade Secure Internet Gateway
    • Add Customer Relationship Management
    • Add Comodo Dome Cloud Firewall
    • Add Comodo Data Loss Prevention
    • Add Comodo Secure Email Gateway Enterprise
    • Add Comodo Secure Email Gateway - MSP
    • Add Comodo Dome Firewall Virtual Appliance
    • Add Comodo Dome Firewall Central Manager
    • Add CWatch EDR
    • Add Service Desk
    • Add MDR
  • Quick Actions
  • Tool Set
  • Manage Your Account
    • Update Your Account Details And Customize Reports
    • ITarian License Account Details
    • Account Security Settings
    • Remote Access Support
  • Manage Subscriptions, Usage, Billing And Settings
    • Manage Subscriptions
    • View Usage Details
    • View Billing Details
    • Configure App Settings And Service URL
  • Reports
  • Notifications
  • View Audit Logs
  • Configure ITarian Settings
  • ITarian Support
  • View Release Notes
  • Appendix 1 - ITarian Versions
  • Appendix 2 - Charging For Managed Devices
  • About ITarian

Add Service Desk


  • Service Desk is a ticketing system that lets you view, manage and assign customer support requests.
  • You can view the full Service Guide here.

Add Service Desk to ITarian

  • Click 'Store' on the ITarian menu bar
  • Locate the 'Service Desk' tile
  • Click 'Free'



  • Read the EULA fully, select the check box and click 'OK'.

Service Desk is added to your ITarian account. The following confirmation message is shown:




Once added, you can access service desk from the 'Applications' interface.

  • Click 'Applications' > 'Service Desk'
  • Alternatively, click ‘Applications’ > ‘All Applications’ then ‘Open Module’ in the ‘Service Desk’ tile

The service desk application opens:



For more details about how to use Service Desk, see the online admin guide at https://help.itarian.com/topic-452-1-949-13106-Introduction-to-Service-Desk-Module.html

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