ITarian

Upgrade Secure Internet Gateway

Comodo Secure Internet Gateway is an advanced web-filter provides real-time protection against harmful websites and malware.

• ‘Secure DNS Filtering – Gold’ is included as a free module with your ITarain account

• The 'Platinum' version includes additional security features and services

• The trial version of Platinum is free for thirty days and can be added to your account at any time

• You can upgrade to the paid version by purchasing a new license from the ITarain console

• Alternatively, you can add Secure DNS Filtering - Platinum by linking this account to another Comodo account that already has a license 

See the following sections for more help:

• Comodo Secure Internet Gateway - Package Details 

• Upgrade to Secure Internet Gateway platinum

 

Comodo Secure Internet Gateway - Package Details

Feature	Gold -Free - Enterprises & MSPs	Platinum Enterprises (For ITarain Enterprise customers)	Platinum MSP (For ITarain MSP customers)
Real-time website filtering
Anycast DNS
Protection against advanced threats
Stop malicious domain requests and IP responses
Off-network protection
Customizable block pages
Fully customizable reports
Protect mobile devices (iOS and Android)
Use real-time threat intelligence from Comodo labs
Multi-office & roaming user protection
24 x 7 email support
Monitor & manage multiple companies	(Only for MSPs)
Create policies for internal IPs, subnets and individual sites
Monitor internal IPs
Encrypt all DNS traffic
Resolve virtual appliances to your sites.
Real-time website filtering
Bypass domains to internal DNS servers (needed for Active Directory sites)
Control DNS egress points of your networks by site and DNS server.

DNS Request Limits

Platinum License - Unlimited DNS requests.

Gold license - DNS requests capped at 300 K per month for the account.

• Account = requests from all your endpoints/networks.

• DNS requests are mainly used up by first-time requests to external sites. Subsequent requests for the same site are handled by the local cache until TTL expires.

• Requests to the Comodo Secure Internet Gateway portal are not included in the 300 K limit.

After the 300 K limit is reached:

• Existing policies and rules will continue to function, but you cannot edit them.

• You cannot add new rules, policies or objects. Objects = networks, roaming agents and mobile agents.

• The request count is reset to zero at the beginning of each month. You can then add and edit policy items and rules again.

Click here for more information about Comodo Secure Internet Gateway packages.

Upgrade to Platinum

• Purchase a new license

• Activate a license

Purchase a New License

• Click 'Store' on the ITarain menu bar

• Locate the ‘Secure Internet Gateway’ tile:

• Click 'Buy' or '30 Day Free Trial' depending on the version you want to add to ITarain.

You are taken to the product order page. The example shown below is for the paid version.

• Your username is pre-populated
  

• Enter your ITarain account password then click 'Login'

• Click the 'Buy New' button if you selected a paid version.

• This section is skipped for ‘Basic’ licenses. You will instead go straight to the customer information screen.
  

• Enter or select the number of users you require. The per-user rate depends on the number of users

• Select the subscription duration. The minimum license period is one month

• Click 'Next' to continue to the customer information form:

• Customer Information - Enter your company name, website and address details

• Agree to the terms and conditions and click 'Next'

• The next step is to confirm your order and enter payment details if you have opted for paid version. If you opted for the basic version then the process will jump straight to order summary.

 

• Review your order and enter your payment details 

• Click 'Next' 

• Your order is submitted and subscription details displayed. You will receive a confirmation mail with the order details and license key.

• The order summary page is shown after you order has been processed:

• Click 'Print' to take a print of the order summary

• Click 'Finish' to complete the purchase process
  

You can access Secure Internet Gateway from the ITarain 'Applications' menu after your order has been successfully processed. See the description at the end of this section if you need more help to open interface.

Activate a License

You can activate Secure Internet Gateway licenses in 'Management' > 'Applications'. The process is slightly different if you want to activate a license that was purchased via your CAM account.

All newly purchased licenses are activated immediately. Follow these steps only if your license is not active for some reason.

• Click ‘Management' > ‘Applications’ on the ITarain menu bar

• Click the 'Secure Internet Gateway' tile

• Click the ‘Subscriptions’ tab if not open already

• Select the license you want to activate

• Click ‘Activate Selected’

Activate a license in a linked account

• Click 'Store' on the ITarain menu bar
  

• Locate the ‘Secure Internet Gateway’ tile

• Click 'Buy' or '30 Days Free Trial’:

• You are taken to the order form
  

• The username for the default account is pre-populated
  

• Enter the password for the default account then click 'Login':
  

• The next page shows Secure Internet Gateway licenses on your default account

• Choose the license you want to use for this account and click 'Activate Selected'

You can access Secure Internet Gateway via the ‘Applications’ menu.

Open Comodo Secure Internet Gateway interface

• Click 'Applications' > 'Secure Internet Gateway'

OR

• Click 'Applications' > 'All Applications' > 'Open Module' on the 'Secure Internet Gateway' tile:

For more help to use Comodo Secure Internet Gateway, see https://help.comodo.com/topic-434-1-840-10755-Introduction-to-Comodo-Secure-Internet-Gateway.html.