Configure Staff Settings
The 'Staffs' tab lets you configure agent settings, departments, teams and groups.
- Make sure you are in the 'Admin Panel'
- Click 'Admin Panel'> 'Staff'
![](https://help.itarian.com/uploads//ITarian/dc051a91517aef06a732d4c922e23c1d/5eac818f1e1c4adc19d335055b06586b/38fcc02da2028f8f94f2b909785ce2dc/ad_2.png)
Click the following links to find out more about each category:
- Configure Agent Profile
- View and Manage Departments
- Create Teams
- Manage Groups