ITarian Help

Find the desired product help

ITarian

ITarian

CRM Admin Guide

English

Print Help Download Help
The CRM Admin Console > The Home Console
  • Introduction To CRM
    • Open The CRM
  • The CRM Admin Console
    • The Home Console
    • Configure Your Preferences
    • Use Search Option And Filter Option In CRM
  • Marketing And Sales
    • Manage Marketing Campaigns
      • Add Campaign Records
      • Track Campaigns
      • Associate Records From Other Modules To A Campaign
      • Mass Management Of Campaigns
    • Leads
      • Create New Leads
      • Manage Leads
      • Associate Other Records With A Lead
      • Mass Management Of Leads
    • Organizations
      • Add A New Organization
      • Manage Organizations
      • Associate Records From Other Modules To An Organization
      • Mass Management Of Organizations
    • Contacts
      • Add A New Contact
      • Manage Contacts
      • Associate Records From Other Modules To A Contact
      • Mass Management Of Contacts
    • Opportunities
      • Add An Opportunity
      • Manage Opportunities
      • Associate Other Records With An Opportunity
      • Mass Management Of Opportunities
    • Quotes
      • Create Quotes
      • Manage Quotes
      • Associate Records From Other Modules To A Quote
      • Mass Management Of Quotes
    • Invoices
      • Create An Invoice
      • Manage Invoices
      • Associate Asset Records To An Invoice
      • Mass Management Of Invoices
    • Sales Orders
      • Add A Sales Order
      • Manage Sales Orders
      • Associate Records From Other Modules To A Sales Order
      • Mass Management Of Sales Orders
    • Import And Export Records
    • Emails
  • Inventory
    • Assets
      • Create An Asset Record
      • Manage Assets
      • Mass Management Of Assets
    • Products
      • Add A Product
      • Manage Products
      • Associate Records From Other Modules To A Products
      • Mass Management Of Products
    • Services
      • Add Services
      • Manage Services
      • Associate Records From Other Modules To Service
      • Mass Management Of Services
    • Price Books
      • Add Price Books
      • Manage Price Books
      • Mass Management Of Price Books
    • Vendors
      • Add A Vendor
      • Manage Vendors
      • Associate Records From Other Modules To Vendors
      • Mass Management Of Vendors
    • Purchase Orders
      • Add A Purchase Order
      • Manage Purchase Orders
  • Tools
    • Email Templates
    • Add Website Bookmarks
    • View And Manage Calendars
      • Manage Shared Calendar
      • Update And Manage Calendar Entries
      • Manage Calendar Settings
    • Recycle Bin
  • Analytics
    • Generate A Report
    • Manage Reports
  • Configure CRM Settings
    • Configure The Picklist Editor
    • Manage Company Details
    • Configure Miscellaneous Settings
      • Outgoing Email Server Settings
      • Edit Terms And Conditions
      • Manage Currencies
      • Manage Tax Calculations
  • Custom Views
  • About ITarian

The Home Console


The home page is shown by default after you log in. The statistics and charts on this page can be customized by adding different widgets.

  • Widgets are tiles containing key performance indicators which you can add to the home screen.
  • Click the 'Add Widget' button on the home page to get started
  • Choose a widget from the list. The chosen tile will appear on the home screen:


  • Click the 'Refresh' icon at the top-right of a widget to load the latest information 
  • Click 'X' at the top-right of a widget to remove it.
  • Click the cog icon on a widget to filter which data is shown.
You can add the following widgets:
  • History – A real-time feed of user actions performed on records in modules. The 'History' widget cannot be deleted.



 

  • Admins can see a complete history of changes across all records. Non-admins can only see their own changes.
  • The drop-down about the list lets you switch between a history of actions and a history of comments.
  • Funnel - Shows the number of opportunities you have in each stage of your sales cycle.




Use the drop-down above the chart to view the funnels of individual users, groups or the entire company.



  • Opportunities by Stage - Shows all current opportunities by sales stage.




  • Sales Pipeline – Shows the amount of potential revenue tied up in each stage of your sales cycle.



  • Revenue by Salesperson – Shows revenues generated by different sales representatives on your team



You can search for revenue by specific salespersons by clicking the cog icon at the top of the widget.
  • Top Opportunities - Shows open leads with the highest projected revenues



  • Leads by Status - Shows the status of open leads and how many are in each status.



Click the cog icon to filter leads by creation date and/or by salesperson.



  • Leads by Source - Shows the channels through which your leads were generated. The number of leads created by a particular channel is shown above its bar



Click the cog icon to filter leads by creation date and/or by salesperson.



  • Leads by Industry - Shows leads by the industry vertical to which they belong.


Click the cog icon to filter leads by creation date and/or by salesperson.



  • Overdue Activities - A list of events which were not completed by the deadline set for the task. 



  • Key Metrics - A top-level list of important statistics about your sales operations.



  • Tag Cloud – The list of all tagged records. You can tag a record from any of the CRM interfaces and it will be displayed in the 'Tag cloud' tile in the home page.



  • Total Amount by Sales stage - Shows a bar chart of opportunities according to their sales stages.



  • Mini List – Allows you to display summary data from CRM modules.
  • To add a mini list, click 'Add Widget' button and then click 'Mini List' from the drop down menu.



  • In the pop-up, select a desired Module, Filter, and select fields (Max 2) that you want to see records from
  • Click 'Save' to apply the filter


  



The information of records in the filter will now be displayed in home page.



  • Notepad - Allows you to write and save quick notes on the home page.



  • Enter notepad name and notepad content details and then click 'Save'.

The note will be displayed on the home interface.



    • Click the 'Edit' button at top-right to edit the note

      Each module has a dashboard area accessible from the left side of the module interface.


      The 'Quick Create' menu on the right ('+' icon) allows you to quickly add new 'Campaigns', 'Organizations', 'Products', 'Vendors', 'Leads', 'Opportunities', 'Services', 'Events', 'Contacts', 'Assets' and 'Price Books'. See Quick Create to create these records in short period.


      Comodo Help
      • IT Platform:
      • Help
      • Scripts
      • Wiki
      • Forum
      • Developer
      • RMM
      • Patch Management
      • Service Desk
      • ITSM
      • Managed Service Provider
      • Managed Detection and Response
      • Ticketing System
      • Helpdesk
      • ITIL

      Copyright 2025 Itarian