Appendix 1b: Endpoint Manager Services - IP Nos, Host Names and Port Details - US Customers
Note: This page contains information for customers located in the USA. Click here to see
-
Endpoint Manager communicates with ITarian servers and your devices to issue commands, run virus scans, deploy updates and more.
-
You need to configure your firewall accordingly to allowthese connections .
- All client to server communications
are encrypted over https connections using the strongest TLS protocols, RSA 2048 bit keysand SHA 256 algorithms.
-
The tables on this page show firewall requirements for the following ITarian services:
|
Communication Client (CC) |
|||||
|---|---|---|---|---|---|
|
Service |
Purpose |
Hostname |
IP |
Port |
Criticality and notes |
|
CC |
Communication between device and EM server |
subdomain.itsm-us1.comodo.com |
Dynamic (Amazon load balancing) |
443 |
Mandatory |
|
Enrollment |
To get client certificates |
mdmsupport.comodo.com (up to CCC 6.29) mdmsupport.cmdm. comodo.com (CCC 6.30+) mdmsupport.itsm-us1.comodo.com (CCC 6.30+) |
Dynamic (Amazon load balancing) |
443 |
Mandatory |
|
Monitoring and alerts |
Access to Monitoring and alerts server |
plugins.itsm-us1.comodo.com |
Dynamic (Amazon load balancing) |
443 |
Mandatory |
|
File rating management |
Access to Local Verdict Server |
subdomain.itsm-us1.comodo.com |
Dynamic (Amazon load balancing) |
443 |
Optional This is for reporting data from CCS |
|
Windows push service (XMPP) |
Device communication (push messages) |
xmpp.itsm-us1.comodo.com |
18.197.167.137 34.227.128.175 174.129.244.210 |
443 |
Mandatory |
|
LDAP synchronization |
Synchronization with LDAP via device |
User's LDAP server host |
User's LDAP server IP |
389 636 (LDAPS) |
Optional For LDAP sync via device only. Related to Device to LDAP server connections only |
|
SSO |
Single Sign On |
one-us.comodo.com |
Dynamic (Amazon load balancing) |
443 |
Mandatory |
|
Client Security installation |
Download and install/upgrade Client Security agent. comodo.com are redirected to comodo.com which is managed by |
download.comodo.com |
178.255.82.5 |
443, 80 |
Optional For CCS installation/upgrade only |
|
cdn.download.comodo.com |
Cloudflare’s IP range: |
||||
|
OCSP |
Client certificate revocation checking |
http://ocsp.comodoca.com/ |
Dynamic load balancing |
80 |
Optional For mobile devices only. Windows CC do not perform CRL checking yet |
|
CRL |
Client certificate revocation checking |
http://crl.comodoca.com/ |
Dynamic load balancing |
80 |
Optional For mobile devices only. Windows CC does not perform CRL checks. |
|
3rd Party Patch Management |
3rd party applications updates |
comodo.com |
Dynamic |
443 |
Optional |
| Telemetry | Sending telemetry data for analysis | cescollector.cwatchapi.com | Dynamic (Amazon load balancing) |
443 | Optional |
| Local distribution of packages | Distribute different types of updates via local network |
Local hostname | Local IP |
6881, 6882 |
Optional. Used for updates distribution locally by torrent principle. Ports are bound by EM Service. 6882 is used if 6881 is in use already. |
| RMM logs collector | Collecting execution logs for procedures and inventory scans | rmm-api.itsm-us1.comodo.com | Dynamic (Amazon load balancing) | 443 | Mandatory |
| EDR agent | Enrollment, events sending | api.dragonplatform.net | 35.222.52.117 | 443 | Mandatory |
Comodo Client - Security (CCS)
|
Client - Security (CCS) |
||||||
|---|---|---|---|---|---|---|
|
Service |
Purpose |
Hostname |
IP |
Port |
Protocol |
Criticality and notes |
|
FLS |
FLS lookup |
fls.security. comodo.com |
45.77.153.162 |
4447 (optional), 53 |
UDP |
Mandatory - choose *either* UDP or TCP for FLS |
|
FLS lookup |
fls.security. comodo.com |
45.77.153.162 |
4448 (optional), 80 |
TCP |
Mandatory - choose *either* UDP or TCP for FLS |
|
|
Valkyrie |
Valkyrie lookup |
valkyrie. comodo.com |
Dynamic (Amazon load balancing) |
443 |
HTTPS |
Optional |
|
Submit to Valkyrie |
valkyrie. comodo.com |
Dynamic (Amazon load balancing) |
443 |
HTTPS |
Mandatory |
|
|
cdn.download. comodo.com |
Update / upgrade mirror |
cdn.download. comodo.com |
Dynamic (BelugaCDN network) |
443 |
HTTPS |
Mandatory |
|
download. comodo.com |
Update/ upgrade. comodo.com are redirected to comodo.com which is managed by |
download. comodo.com |
178.255.82.5 |
80 |
HTTP |
Mandatory |
|
download. comodo.com |
178.255.82.5 |
443 |
HTTPS |
Mandatory |
||
|
LVS |
Download the EM verdicts database |
s3.us-east-1. amazonaws.com |
Dynamic (Amazon load balancing) |
443 |
HTTPS |
Mandatory |
|
LVS lookup |
subdomain. itsm-us1.comodo.com |
Dynamic (Amazon load balancing) |
443 |
HTTPS |
||
|
OCSP |
Client certificate revocation checking |
http://ocsp. comodoca.com/ |
Dynamic load balancing |
80 |
- |
Optional |
|
CRL |
Client certificate revocation checking |
http://crl. comodoca.com/ |
Dynamic load balancing |
80 |
- |
Optional |
| |
Sending telemetry data for analysis |
tel.security. comodo.com |
159.203.65.195 | 261 | HTTPS | |
| |
Sending telemetry data for analysis | api.mssp. comodo.com |
Dynamic (Amazon load balancing) | 443 | HTTPS | |
| Sending telemetry data for analysis | cis.td.security. comodo.com |
Dynamic (Amazon load balancing) | 443 | HTTPS | ||
Endpoint Manager Server (on premise installation)
|
Endpoint Manager Server ( |
||||
|---|---|---|---|---|
|
Service |
Purpose |
Hostname |
IP |
Port |
|
|
Connection to the configured SMTP server for e-mail sending |
SMTP server hostname |
SMTP server IP |
25 |
|
LDAP synchronization |
Direct synchronization with LDAP |
User's LDAP server host |
User's LDAP server IP |
389 636 (LDAPS) |
|
Connection to Comodo Accounts Manager |
License verification |
https://accounts.comodo.com |
178.255.85.140 |
443 |
|
Google Cloud Messaging |
To push messages |
https://android.googleapis.com/gcm/send |
Dynamic |
443 |
|
Local Verdict Server |
File rating management |
Endpoint Manager server hostname |
Endpoint Manager server IP |
443 |
|
Remote Control |
||||||
|---|---|---|---|---|---|---|
|
Service |
Purpose |
Hostname |
IP |
Port |
Protocol |
Criticality and notes |
|
XMPP |
Remote Control Session (with new version of Comodo RC* |
xmpp.itsm-us1. comodo.com |
18.197.167.137 34.227.128.175 174.129.244.210 |
443 |
HTTPS |
Mandatory for both RC host and target device |
|
STUN server |
To receive possible network configuration, external |
stun.l. google.com |
Dynamic |
19302 |
UDP |
Mandatory for both RC host and target device for peer-to-peer and relay connections. |
|
Direct connection |
Establish RC and target device |
- |
IP of the |
49152 - 65535 =1025-5000 |
UDP |
Mandatory for both RC host and target device for direct connections. |
| Peer-to-peer connection | Establish |
- |
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
3478 |
UDP | Mandatory for both RC host and target device for peer-to-peer connections. |
| Relay connection | Establish |
- |
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
3478, 49152 - 65535 |
UDP | Mandatory for both RC host and target device for relay connections. |
| RTDC Hosts | File Transfer, Remote Tools | rtdc-relay-0.itsm-us1.comodo.com rtdc-relay-1.itsm-us1.comodo.com rtdc-relay-2.itsm-us1.comodo.com |
443 | HTTPS | Mandatory for both RC host and target device for Remote Tools and File Transfer features | |
Remote Control – Direct connection by traffic direction*
|
Outgoing Traffic |
||||
|---|---|---|---|---|
|
Source |
Destination |
Protocol |
||
|
IP |
Port |
IP |
Port |
|
|
Local IP 1 |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
Local IP 2 |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
UDP |
|
Incoming Traffic |
||||
|---|---|---|---|---|
|
Source |
Destination |
Protocol |
||
|
IP |
Port |
IP |
Port |
|
|
Local IP 2 |
local port range specified in profile |
Local IP 1 |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
UDP |
* - applicable to both sides - RC and target.
Remote Control - Peer to Peer Connection by traffic direction*
|
Outgoing Traffic |
||||
|---|---|---|---|---|
|
Source |
Destination |
Protocol |
||
|
IP |
Port |
IP |
Port |
|
|
Local IP |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
3478 |
UDP |
|
Local IP |
local port range specified in profile Win7+/MacOS default port range: 49152 — 65535 WinXP/2003 default port range: 1025-5000 |
stun.l.google.com |
19302 |
|
|
Incoming Traffic |
||||
|---|---|---|---|---|
|
Source |
Destination |
Protocol |
||
|
IP |
Port |
IP |
Port |
|
|
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
3478 |
Local IP |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
UDP |
|
stun.l.google.com |
19302 |
Local IP |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
|
* - applicable to both sides - RC and target.
Remote Control - Relay Connection by traffic direction*
|
Outgoing Traffic |
||||
|---|---|---|---|---|
|
Source |
Destination |
Protocol |
||
|
IP |
Port |
IP |
Port |
|
|
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
49152 - 65535 |
UDP |
|
|
Local IP |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025 - 5000 |
19302 |
UDP | |
|
Incoming Traffic |
||||
|---|---|---|---|---|
|
Source |
Destination |
Protocol |
||
|
IP |
Port |
IP |
Port |
|
|
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
3478, 49152 - 65535 |
Local IP |
Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
UDP |
|
19302 |
Local IP |
local port range specified in profile Win7+/MacOS default port range: 49152 - 65535 WinXP/2003 default port range: 1025-5000 |
UDP |
|
* - applicable to both sides - RC and target.
|
Diagnostics Tools |
|||||
|---|---|---|---|---|---|
|
Service |
Purpose |
Hostname |
IP |
Port |
Criticality and notes |
|
CCS Report Tool |
Collect event logs to help more effectively troubleshoot issues |
c1report.comodo.com |
178.255.85.136 |
22 |
Optional. For manual logs uploads |
This table contains the same information as the other four tables on this page but with services grouped by port number.
|
Settings Grouped by Port |
|||||
|
Port |
Service |
IP |
URL / Hostname |
Protocol |
Component |
|---|---|---|---|---|---|
|
443 |
CC |
Dynamic (Amazon load balancing) |
subdomain.itsm-us1.comodo.com |
HTTPS |
Communication Client |
| Telemetry | Dynamic (Amazon load balancing) |
cescollector.cwatchapi.com |
HTTPS |
||
|
Enrollment |
Dynamic (Amazon load balancing) |
mdmsupport.comodo.com (up to CCC 6.29) comodo.com (CCC 6.30+) (CCC 6.30+) |
HTTPS |
||
|
Monitoring and alerts |
Dynamic (Amazon load balancing) |
plugins.itsm-us1.comodo.com |
HTTPS |
||
|
File rating management |
Dynamic (Amazon load balancing) |
subdomain.itsm-us1.comodo.com |
HTTPS |
||
|
Windows push service (XMPP) |
18.197.167.137 34.227.128.175 174.129.244.210 |
xmpp.itsm-us1.comodo.com |
HTTPS |
||
|
SSO |
69.4.89.244 |
one-us. comodo.com |
HTTPS |
||
|
3rd party patch management |
Dynamic |
patchportal.one-us. comodo.com |
HTTPS |
||
|
Client Security installation |
178.255.82.5 |
download. comodo.com |
HTTPS |
||
|
Cloudflare’s IP range: |
cdn.download. comodo.com |
HTTPS |
|||
|
Valkyrie |
178.255.87.4 |
valkyrie. comodo.com |
HTTPS |
Comodo Client Security |
|
|
Update/upgrade. comodo.com are redirected to comodo.com which is managed by |
178.255.82.5 |
download. comodo.com |
HTTPS |
||
| FLEVEN | Dynamic (Amazon load balancing) |
cis.td.security.
comodo.com
|
HTTPS | ||
| CWATCH | Dynamic (Amazon load balancing) | api.mssp. comodo.com |
HTTPS | ||
|
Updates/upgrades mirror |
Cloudflare’s IP range: |
cdn.download. comodo.com |
HTTPS |
||
|
LVS |
Dynamic (Amazon load balancing) |
s3.us-east-1. amazonaws.com |
HTTPS |
||
|
Dynamic (Amazon load balancing) |
subdomain.itsm-us1.comodo.com |
HTTPS |
|||
|
License verification |
178.255.85.140 |
accounts. comodo.com |
HTTPS |
EM server (on premise) |
|
|
Google cloud messaging |
Dynamic |
android.googleapis. com/gcm/send |
HTTPS |
||
|
Apple push notifications |
Dynamic |
gateway.push. apple.com |
HTTPS |
||
|
Local Verdict Server |
EM server IP |
EM server hostname |
HTTPS |
||
|
XMPP |
18.197.167.137 34.227.128.175 174.129.244.210 |
xmpp.itsm-us1.comodo.com |
HTTPS |
Remote Control |
|
|
80 |
Client Security installation |
178.255.82.5 |
download. comodo.com |
HTTPS |
Communication Client |
|
Cloudflare’s IP range: |
cdn.download. comodo.com |
HTTPS |
|||
|
OCSP |
Dynamic load balancing |
http://ocsp.comodoca.com/ |
HTTPS |
||
|
CRL |
Dynamic load balancing |
http://crl. comodoca.com/ |
HTTPS |
||
|
FLS Lookup |
45.77.153.162 |
fls.security. comodo.com |
HTTPS |
Comodo Client Security |
|
|
Update/upgrade. comodo.com are redirected to comodo.com which is managed by |
178.255.82.5 |
download. comodo.com |
HTTPS |
||
|
Updates/upgrades mirror |
Cloudflare’s IP range: |
cdn.download. comodo.com |
HTTPS |
||
|
OCSP |
Dynamic load balancing |
http://ocsp.comodoca.com/ |
HTTPS |
||
|
CRL |
Dynamic load balancing |
http://crl.comodoca.com/ |
HTTPS |
||
|
Apple push notifications |
Dynamic |
gateway.push.apple.com |
HTTPS |
EM server (on premise) |
|
|
22 |
CCS Report Tool |
178.255.85.136 |
C1report.comodo.com |
SSH |
Comodo Client Security |
| 25 | SMTP server IP |
SMTP server hostname | SMTP |
EM server (on premise) | |
|
53 |
FLS Lookup |
45.77.153.162 |
fls.security.comodo.com |
UDP |
Comodo Client Security |
|
4447 (Optional) |
FLS Lookup |
45.77.153.162 |
fls.security.comodo.com |
UDP |
Comodo Client Security |
|
4448 (Optional) |
FLS Lookup |
45.77.153.162 |
fls.security.comodo.com |
UDP |
Comodo Client Security |
|
389 |
LDAP synchronization |
User's LDAP server IP |
User's LDAP server IP |
|
Comodo Client Communication |
|
LDAP synchronization |
User's LDAP server IP |
User's LDAP server IP |
|
EM server (on premise) |
|
|
636 |
LDAP synchronization |
User's LDAP server IP |
User's LDAP server IP |
|
Communication Client |
|
LDAP synchronization |
User's LDAP server IP |
User's LDAP server IP |
|
EM server (on premise) |
|
|
2195 |
Apple push notifications |
Dynamic |
gateway.push.apple.com |
|
EM server (on premise) |
|
2196 |
Apple push notifications |
Dynamic |
gateway.push.apple.com |
|
EM server (on premise) |
| 6881, 6882 | Local distribution of packages | Local IP | Local hostname | TCP | Communication Client |
| 261 | Telementry | 159.203.65.195 | tel.security. comodo.com |
HTTPS | Comodo Client Security |
|
19302 |
STUN server |
Dynamic (Amazon load balancing) |
stun.l.google.com |
UDP |
Remote Control |
|
Win7+/MacOS. Default port range = 49152-65535 |
Direct connection |
IP of the RC host AND target host |
N/A |
UDP |
|
| 3478 | Peer-to-peer connection |
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
- | UDP | |
| 3478, 49152 - 65535 | Relay connection |
18.196.107.208
52.29.123.206
34.232.133.48
18.208.23.45
|
- | UDP | |
|
Diagnostics tools |
|||||
|---|---|---|---|---|---|
|
Service |
Purpose |
Hostname |
IP |
Port |
Criticality and notes |
|
Bulk Installation Package |
Download Bulk Installation Package |
bulk-installation-package.itsm-us1.comodo.com |
Dynamic(Amazon load Balancing) |
443 |
Mandatory only for Bulk Installation Package downloading |
