IT Endpoint Manager

View Security Events by Files

• Click 'Security Sub-Systems' > 'Security Dashboards' > 'File View'

‘File view’ groups together all events that involve a particular file.

• A file can generate events in different security modules, on multiple devices, at different times

• All these events are grouped together and shown as a single row:

 

• You can expand the row to view individual events

• Click '+' at the left of the row to view all events related to the file:

 

 

• You can expand the row to view individual events:

• Click the '+' at the left of a row to expand it and view a list of all events for a file.

Security Dashboards - File View – Column Descriptions
Column Header	Description
Date/Time	The time at which the event occurred.
Components	The security module that reported the event. This can be 'Antivirus', 'Containment', 'Application Control' or 'Autorun Control'.
Action	The response to the event. This shows how the file was handled by the CCS component mentioned above. List of possible actions: Antivirus: Detection of malware Malware quarantined Malware removed from quarantine Malware restored from quarantine The file was skipped by a virus scan Malware removed from infected file Detected item ignored Detected file blocked File added to exclusions File added to trusted files list File reported as false positive from the results screen Containment: File run inside container with different restriction levels: Restricted Virtually File blocked File ignored Application Control: File added - An unrecognized or malicious file was added to the ‘File List’ in CCS on the endpoint. File deleted - A file was removed from the ‘File List’ in CCS on the endpoint. This is because it rating was changed to ‘Trusted’, or because the file was deleted from the endpoint. File updated – A file’s rating changed in the ‘File List’ in CCS on the endpoint. The rating may have changed from ‘Unrecognized’ to ‘Malicious’, or vice-versa. Autorun Control: Detected item ignored Process / service stopped Auto-run process stopped. Corresponding auto-run entry removed. In the case of a service, CCS disables the service Auto-start process quarantined. Corresponding auto-start entry removed. In the case of a service, CCS disables the service Processes restored from quarantine File deleted from the endpoint
Number of devices	On how many devices the event was detected.
File Name	The label of the executable file affected by the action. Click the name of a file to open its 'File Details' interface. See View the details of a file for more details.
File Path	The installation location of the executable file on the endpoint. Click the icon to copy the path to the clipboard.
File Hash	The SHA 1 hash value of the executable file Click the icon to copy the hash value to the clipboard.
Current Comodo Rating	The most recent trust rating of the file as manually set by the admin, if any. See Rate Files as Trusted, Malicious or Unrecognized for more details. The present trust rating of the file as per the Comodo File Look-up Service (FLS).
Current Admin Rating	The most recent trust rating of the file as manually set by the admin, if any. See Rate Files as Trusted, Malicious or Unrecognized for more details.
Controls
Action on Endpoints	Delete or restore a file from quarantine on the endpoint. Applies only to 'Malware quarantined' events. See Handle Quarantined Items for more details.
Change rating	Assign a new admin rating to a file (trusted, malicious or unrecognized). See Rate Files as Trusted, Malicious or Unrecognized for more details.
File Details	View complete information about the file that caused the event. You can also view a history of actions taken by the file. See View the details of a file for more details.
Download Valkyrie Report	Get a detailed Valkyrie analysis report for a file as a PDF. See Get Valkyrie Report of a file for more details
Check Valkyrie Details	View the Valkyrie analysis on a file. See View Valkyrie analysis details of file for more details
Export	Save the list of events as a comma separated values (csv) file. See Export the List of Files for more details.

• Use the search fields to filter events by component, date, file name, and other criteria.

• Click the funnel icon at top-right to view more filter options:

The file view interface lets you:

• Handle Quarantined Items

• Rate Files as Trusted, Malicious or Unrecognized

• View the details of a file

• Export the List of Files

• Get Valkyrie Report of a file

• View Valkyrie analysis details of file

Sort, Search and Filter Options

• Use the search fields to filter events by security component, date/time, file name, and other criteria.

• Click the funnel icon at top-right to open more filter options:

• Use the search fields to filter the events by date/time, component, action, device name, file name, file path or SHA1 hash value.

• By default, 'Security Dashboards' > 'File View' does not show the files that are ignored by auto-containment rules.

• Select 'Show containment ignored events' to include the files ignored by auto-containment rules in the list

• To display all items again, clear any search filters and click 'OK'.

You can use any combination of filters simultaneously to search for specific apps.

Handle Quarantined Items

• You can delete or restore quarantined items from the 'Security Dashboards' interface.

• Select a company or group to view events in that group

Or

• Select 'Show all' to view all events

• Select the event(s) in which the file(s) of interest are moved to quarantine.

• Click 'Action on Endpoint' on top

 

• Select 'Delete File' / 'Delete Autorun from device' to remove the file from the respective devices 

• Select 'Restore from Quarantine' / 'Restore Autorun' to move the files back to their original location. 

Rate Files as Trusted, Malicious or Unrecognized

If required, you can rate the files affected by the events as unrecognized, trusted or malicious. Please make sure before marking a file as trusted. Any new file ratings will be sent to endpoints during the next sync.

• Click 'Security Sub-Systems' > 'Security Dashboards' > 'File View'

• Select a company or group to view events in that group

Or

• Select 'Show all' to view all events

• Select the event(s) involving the file(s) of interest.

• Click the 'Change Rating' button

• Set your preferred rating from the options:

The new rating will be propagated to all endpoints during the next synchronization.

 

View the details of a file

• You can view the complete details of the executable file that effected security events on managed endpoints from the 'File View' interface.

• You can also view the history of actions taken on the file on all endpoints on which it was discovered.

View details about the file that caused the event

• Click 'Security Sub-Systems' > 'Security Dashboards' > 'File View'

• Select a company or group to view events in that group

Or

• Select 'Show all' to view all events

• Select the event involving the file of interest

• Click the 'File Details' button

• Alternatively, click the label of the file in the 'File Name' column

The information is shown in two tabs:

• File Details

• File History

File Details

• The 'File Details' tab shows the particulars of the file.

• The interface also allows you to:

• Change the admin trust rating of the file

• Delete the file from the endpoints or restore the file from quarantine, if the file has been moved to quarantine by antivirus on the endpoints.
  

• Get a Valkyrie analysis report of the file as a PDF

• View Valkyrie analysis details of the file

The 'File Summary' pane shows the following details:

• Last detected file name - Label of the file when it was most recently scanned

• SHA1 - SHA1 hash value of the file

• First Seen by Comodo - Date and time at which the file was first reported to Comodo threat labs

• First Seen on my Network - Date and time at which the file was first detected on one of your devices

• Number of endpoints - The count of Windows devices on which the file was found

• Click 'Calculate' to update the number of devices on which the file is currently found

• Comodo Rating - The trust verdict on the file from Comodo threat labs

• Last Update of Comodo Rating - Date and time at which the Comodo rating last changed

• Admin Rating - The trust rating most recently assigned to the file by an administrator, if any.

• Version - The version number of the executable file

To handle a quarantined file

• Click 'Action on Endpoint' on the top

• Select 'Delete File' to remove the file the device, on which the selected events occurred.

• Select 'Restore from Quarantine' to move the file from quarantine to their original location on the device.

To assign or change the admin rating of the file

• Click 'Change Rating' on the top

• Set your preferred rating from the options:

The new rating will be propagated to all endpoints during the next synchronization.

 

To download Valkyrie report of a file

• Click the 'Download Valkyrie Report' button

• See Get Valkyrie Report of a file for more details on the report

To view the Valkyrie analysis results of the file

• Click the 'Check Valkyrie Details' button

• See View Valkyrie analysis details of file for more details on the results

File History

• The 'File History' tab shows the timeline of events induced by the file and actions taken on it at all devices in which it was found.

• The interface also allows you to:

• Change the admin trust rating of the file

• Delete the file from the endpoints or restore the file from quarantine, if the file has been moved to quarantine by antivirus on the endpoints.

Security Dashboards - Event View - File History - Column Descriptions
Column Header	Description
Date/Time	The time at which the event occurred.
Components	Whether the 'Antivirus', 'Containment' or 'Application Control' that reported the event.
Action	The nature of the event showing the how the file was handled by the CCS component. The possible actions are: Antivirus: Detection of malware Malware quarantined Malware removed from quarantine Malware restored from quarantine Malware removed from infected file Detected item ignored Detected file blocked File added to exclusions File added to trusted files list File reported as false positive from the results screen Containment File run inside container with different restriction levels: Restricted Virtually File blocked File ignored Application Control: File added - An unrecognized or malicious file was added to the ‘File List’ in CCS on the endpoint. File deleted - A file was removed from the ‘File List’ in CCS on the endpoint. This is because it rating was changed to ‘Trusted’, or because the file was deleted from the endpoint. File updated - A file’s rating changed in the ‘File List’ in CCS on the endpoint. The rating may have changed from ‘Unrecognized’ to ‘Malicious’, or vice-versa. Autorun Control: Detected item ignored Process / service stopped Auto-run process stopped. Corresponding auto-run entry removed. In the case of a service, CCS disables the service Auto-start process quarantined. Corresponding auto-start entry removed. In the case of a service, CCS disables the service Processes restored from quarantine File deleted from the endpoint
Device Name	The label of the Windows endpoint on which the event occurred. Click the name of a device to open its 'Device Details' interface. See Manage Windows Devices for more details on the interface.
Additional Info	Provides the current status of the event or the action taken on the affected file.
Controls
Action on Endpoints	Allows you to delete a file or restore a file from quarantine on the endpoint. Applicable only for events involving 'Malware quarantined' action.
Change rating	Allows you to change the rating of the affected file to trusted, malicious or unrecognized.

Handle a quarantined file

• Click 'Action on Endpoint' on the top

• Select 'Delete File' to remove the file the device, on which the selected event occurred.

• Select 'Restore from Quarantine' to move the file from quarantine to their original location on the device.

Assign or change the admin rating of the file

• Click 'Change Rating' on the top

• Set your preferred rating from the options:

The new rating will be propagated to all endpoints during the next synchronization.

 

Get the Valkyrie Report on a file

Background: Valkyrie is a cloud-based file analysis service that tests unknown files with a range of static and behavioral checks. The service helps Comodo establish whether an unknown file is malicious or safe You can configure Comodo Client Security on endpoints to automatically upload unknown files to Valkyrie You can schedule the upload of unknown files in the 'Valkyrie' section of a Windows profile. See Valkyrie Settings if you need help with this.

Download the Valkyrie report on a file

• Click 'Security Sub-Systems' > 'Security Dashboards' > 'File View'

• Select a company or group to view events in that group

Or

• Select 'Show all' to view all events

• Select the event involving the file of interest

• Click the 'Download Valkyrie' button

• The PDF opens in a new browser tab.

• The report contains granular details of various tests on the file

View Valkyrie analysis of a file

• Click 'Security Sub-Systems' > 'Security Dashboards' > 'File View'

• Select a company or group to view events in that group

Or

• Select 'Show all' to view all events

• Select the event involving the file of interest

• Click the 'Check Valkyrie Details' button

• The Valkyrie 'file verdict' page opens in a new tab.

• The page contains the results of various tests, and a trust verdict from each test.

• For more details on Valkyrie tests, see http://help.comodo.com/topic-397-1-773-9563-Introduction-to-Comodo-Valkyrie.html.

Export the List of Files

You can save the list of events as a comma separated values (CSV) file for future analysis.

• Click 'Security Sub-Systems' > 'Security Dashboards' > 'File View'

• Apply any filters that you require.

• Click 'Export' > 'Export to CSV'

• The CSV file will be available in 'Dashboard' > 'Reports'

• See Reports in The Dashboard for more details.