IT Endpoint Manager

Manage Mac OS Devices

Click 'Devices' > 'Device List' > 'Device Management' > click the name of a Mac OS device

• The MAC details page shows operating system and security information about the device.

• The screen also lets you manage device profiles, view quarantined files, remotely install packages, configure group membership, and view device logs.

• Click 'Devices' > 'Device List'

• Click the 'Device Management' tab above the control buttons

• Select a company or group in the middle column to view only their devices

Or

• Select 'Show all' to view every device added to EM
  

• Click the name of any Mac OS device to open its details page:

Click the following links to read more about each tab:

• Device Name - The device label. You can change this as per your preferences.

• Summary - General information about the device, including operating system, network details and security configuration.

• Installed Apps - A list of applications currently installed on the device, along with their versions.

• Antivirus – Shows all quarantined files on the device over time, and the actions taken by the user/ Endpoint Manager in response.

• Associated Profiles - Lists all profiles active on the device.

• Package Installation State - Programs that have been installed on the device via Endpoint Manager.

• Groups - Device groups to which the endpoint belongs. You can manage group membership from here.

• Logs - View events recorded on the device.

• Alert Logs - Alerts generated because of a breach of monitoring conditions or because of a procedure deployment.

• Monitoring Logs - Monitoring rules can be added to an EM policy to observe resource usage on a device. For example, you may wish to create a log entry if CPU usage goes above 75% for a certain period of time.

• Procedure Logs - Results or procedures run manually or automatically by a profile active on the device.

You can use the controls along the top to run remote tasks on the device:

• Manage Profiles - Add or remove device configuration profiles.

• Remote Control - Establish a remote desktop connection to an endpoint.

• Install Mac OS Packages - Remotely install Comodo Client Security (CCS) for Mac package.

• Refresh Information - Contacts the device and updates displayed information.

• Wipe / Corporate - Delete data stored on the device if the device is lost or stolen.

• Lock/Unlock Mac OS - Remotely lock or unlock the device if it is lost, misplaced or stolen.

• Remove a Device - Deletes the device from Endpoint Manager.

• Owner - Change the user with whom the device is associated. You can also change the type of device to corporate or personal.