Introduction to Endpoint Manager

 

Endpoint Manager (EM) lets you manage, monitor and secure devices which connect to your network.

• Admins must first add users to EM then enroll devices/endpoints for those users. Supported operating systems include Android, iOS, Mac OS, Windows and Linux.

• Once a device has been added, admins can apply profiles which determine the device's network access rights, security settings and other features.
  

• Each license covers one device per user. You will need additional licenses for each device you add for a user.

Guide Structure

 

This guide will take you through the configuration and use of Endpoint Manager and is broken down into the following sections:

Introduction to Endpoint Manager - High level overview of the service which introduces the features and concepts that are discussed later in the guide.

The Administrative Console

The Dashboard

Users and User Groups

• Manage Users

• Create New User Accounts

• Enroll Users Devices for Management

• View User Details
  

• Assign Configuration Profile(s) to Users' Devices

• Remove a User

• Generate New Password for a User

• Reset Two Factor Authentication for a User

• Run Procedures on User Devices

• Manage User Groups

• Create a New User Group

• Edit a User Group

• Assign Configuration Profiles to a User Group

• Remove a User Group

• Run Procedure on Group Devices

• Configure Role Based Access Control for Users 

• Create a New Role
  

• Manage Permissions and Assign to Users

• Remove a Role
  

• Manage Roles Assigned to a User

Devices and Device Groups

• Manage Device Groups

• Create Device Groups

• Edit Device Groups

• Assign Configuration Profile to Groups

• Remove a Device Group

• Run Procedures on Customer Groups

• Manage Devices

• Add New Devices

• Manage Windows Devices

• Manage Mac OS Devices

• Manage Android Devices
  

• Manage iOS Device

• View User Information 

• Remove a Device
  

• Remote Management Of Windows and Mac OS Devices 

• Remotely Manage Folders and Files on Windows Devices

• Manage Processes on Remote Windows Devices

• Manage Services on Remote Windows Devices

• Use Command Prompts on Remote Windows Devices

• Apply Procedures to Windows Devices

• Remotely Install and Update Packages on Windows Devices 

• Remotely Install Packages on Mac OS Devices

• Remotely Install Packages on Linux Devices

• Send Enrollment Link to iOS Devices

• Install Apps On Android/iOS Devices

• Generate an Alarm on Android Devices

• Remotely Lock Mobile and Mac OS Devices

• Wipe Selected Mobile and Mac Devices

• Assign Configuration Profiles To Devices

• Set / Reset Screen Lock Password for Mobile Devices

• Update Device Information

• Send Text Messages to Mobile Devices

• Reboot A Device

• Change A Device's Owner 
  

• Change the Ownership Status of a Device
  

• Generate Device List Report

• Bulk Enrollment of Devices

• Enroll Windows, Mac OS and Linux Devices by Installing the EM Communication Package
  

• Enroll the Android and iOS Devices of Active Directory Users 

• Download and Install the Remote Control Tool 

Configuration Templates

• Create Configuration Profiles

• Profiles for Android Devices

• Profiles for iOS Devices

• Profiles for Windows Devices

• Profiles for Mac OS Devices
  

• Profiles For Linux Devices

• View and Manage Profiles

• Export and Import Configuration Profiles

• Clone a Profile

• Edit Configuration Profiles

• Manage Default Profiles

• Manage Alerts

• Create a New Alert

• Edit / Delete an Alert

• Manage Procedures

• View and Manage Procedures

• Create a Custom Procedure

• Combine Procedures to Build Broader Procedures

• Review / Approve / Decline New Procedures

• Add a Procedure to a Profile / Procedure Schedules

• Import / Export / Clone Procedures

• Change Alert Settings

• Apply Procedures to Devices

• Edit / Delete Procedures

• View Procedure Results

• Manage Monitors
  

• Create Monitors and Add them to Profiles
  

• View and Edit Monitors

• Data Loss Prevention Rules

• Create DLP Discovery Rules and Add them to Profiles

• View and Edit DLP Discovery Rules

• Create DLP Monitoring Rules And Add Them To Profiles

• View And Edit DLP Monitoring Rules

Network Management

Create And Run Network Discovery Tasks

• Manage Profiles For Network SNMP Devices

• Manage Network Devices

• Manage SNMP Devices

• SNMP Device Details Interface

• Discovered Devices

• Manage Network Monitors

Applications

• View Applications Installed on Android and iOS Devices

• Blacklist and Whitelist Applications

• Patch Management

• Manage OS Patches On Windows Endpoints

• Install 3rd Party Application Patches on Windows Endpoints

• View and Manage Applications Installed on Windows Devices

• Uninstall A Windows Application From Selected Devices

• Uninstall A Windows Application From All Devices

• Vulnerability Management

Application Store

• iOS Apps

• Add iOS Apps and Install them on Devices

• Manage iOS Apps

• Android Apps

• Add Android Apps and Install them on Devices

• Manage Android Apps
  

• Windows Apps

• Install Windows Apps On Devices

Security Sub-Systems

• Security Dashboards

• View Security Events by Time

• View Security Events by Files

• View Security Events By Device

• View Contained Applications
  

• Manage File Trust Ratings on Windows Devices

• View List of Valkyrie Analyzed Files

• Antivirus and File Rating Scans

• Run Antivirus and/or File Rating Scans on Devices

• Handle Malware on Scanned Devices

• Update Virus Signature Database On Windows, Mac OS And Linux Devices

• View and Manage Identified Malware

• View and Manage Quarantined Items
  

• View Android Threat History

• View and Manage Autorun Items

• View History of External Device Connection Attempts

• Data Loss Prevention Scans

• DLP Logs

• DLP Quarantined Files

Configure Endpoint Manager

• Email Notifications, Templates and Custom Variables

• Configure Email Templates

• Configure Email Notifications

• Create and Manage Custom Variables

• Create and Manage Registry Groups

• Create and Manage COM Groups

• Create and Manage File Groups

• View And Manage Pattern Variables

• View And Manage Keyword Groups

• Endpoint Manager Portal Configuration

• Import User Groups from LDAP

• Communication And Security Client Settings
  

• Configure The EM Android Client

• Android Client General Settings

• Android Client Antivirus Settings

• Add Google Cloud Messaging (GCM) Token

• Add Apple Push Notification Certificate

• Configure Windows Client
  

• Communication Client Settings

• Client Security Settings

• Manage Endpoint Manager Extensions

• Endpoint Manager Reports

• Device Removal Settings

• Account Security Settings

• Set-up Administrators Time Zone And Language

• Configure Audit Log Settings

• Integrate Apple DEP with Endpoint Manager

• Link Endpoint Manager with Apple DEP

• Manage Apple DEP Devices

• Manage Apple DEP Profiles

• Configure Apple DEP Notifications

• View Version and Support Information

License Management

• Manage Your Licenses

• Manage License Allocation

• Bill Forecast