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IT Endpoint Manager

IT Endpoint Manager

Endpoint Manager Administrator Guide 6.43

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Configuration Templates > Create Configuration Profiles > Profiles For Mac OS Devices > Create A Mac OS Profile > Antivirus Settings For Mac OS Profile
  • Introduction To Endpoint Manager
    • Key Concepts
    • Best Practices
    • Quick Start
    • Sign Up For An ITarian Account
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  • The Admin Console
  • The Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
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    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
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        • View Network Information
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        • View And Manage Profiles Associated With A Device
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        • View MSI Files Installed On A Device Through Endpoint Manager
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files
        • View And Manage Profiles Associated With A Device
        • View Mac OS Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
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        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
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      • Manage IOS Devices
        • View Summary Information Of An IOS Device
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      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
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      • Use The Command Prompt On Remote Windows Devices
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      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
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      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
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      • Restart Selected Windows Devices
      • Shutdown Windows Devices
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      • Change A Devices Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Generate Device List Report
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll The Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Remote Control Settings
          • Client Access Control
          • Client Proxy Settings
          • Communication Client Update Settings
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          • Remote Tools Settings
          • Monitors
          • Procedure Settings
          • Patch Management Settings
          • Maintenance Window Settings
          • Global Proxy Settings
          • Communication Client Rebranding
          • Client Logging Settings
          • Antivirus Settings
          • Firewall Settings
          • HIPS Settings
          • File Rating Settings
          • Containment Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Agent Discovery Settings
          • External Devices Control Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Xcitium Client Security Access Control
          • XCS Updates
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          • XCS Logging Settings
          • Thumbnails Settings
          • Performance Settings
          • Chat Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
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    • Manage Monitors
      • Create Monitors And Add Them To Profiles
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    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
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      • View And Edit DLP Monitoring Rules
  • Security Systems
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    • View Contained Applications
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
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    • Antivirus And File Rating Scans
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Identified Malware
    • View And Manage Quarantined Items
    • View Android Threat History
    • View And Manage Autorun Items
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Application Store
    • IOS Apps
      • Add IOS Apps And Install Them On Devices
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      • Manage Android Apps
    • Windows Apps
      • Install Windows Apps On Devices
  • Applications
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • EM Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • License Management
    • Manage Your Licenses
    • Manage License Allocation
    • Bill Forecast
  • Configure Endpoint Manager
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • Endpoint Manager Portal Configuration
      • Import User Groups From LDAP
      • Configure Communication And Security Client Settings
        • Configure The EM Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Endpoint Manager Extensions
      • Configure Endpoint Manager Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrators Time Zone And Language
      • Configure Audit Log Settings
    • Integrate Apple DEP With Endpoint Manager
      • Link Endpoint Manager With Apple DEP
      • Manage Apple DEP Devices
      • Manage Apple DEP Profiles
      • Configure Apple DEP Notifications
    • View Version And Support Information
  • Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 – Endpoint Manager License Types
  • Appendix 3 - Pre-configured Profiles
  • About ITarian

Antivirus Settings for Mac OS Profile


The antivirus section lets you configure real-time monitoring, custom scans, scan schedules, exclusions and more.


Configure antivirus settings in a Mac OS profile

  • Click 'Configuration Templates' > 'Profiles'
      • Click on the name of a Mac OS profile
          • Click 'Add Profile Section' then 'Antivirus' (if you haven't yet added the AV section)
          OR
          • Open the 'Antivirus' tab if it was already added

          The antivirus settings screen has two tabs:




          It contains two tabs:

          • Preferences – Configure general behavior, updates, parental control and log settings
          • Antivirus – Configure settings for all scan types, create custom scan profiles and schedule AV scans.

          Preferences


          The preferences tab lets you configure the following settings: 

          • General 
          • Update
          • Parental Control 
          • Logging 

          General 

          • Automatically check for program updates - Choose whether CCS should periodically contact Comodo servers for new product versions and patches. If enabled, CCS checks for updates every 24 hours AND every time users start their computers. If updates are found, they are automatically downloaded and installed. (Default = Enabled).
          • Show balloon messages -If enabled, notifications from CCS will appear in the bottom-right hand corner of the computer screen - just above the tray icons. Balloon messages are usually generated when CCS is learning the activity of previously unknown components of trusted applications. (Default = Disabled).

          Update Settings

          The update tab lets you specify an alternate host from which endpoints should collect updates. The default download server is https://download.comodo.com

          • Click 'Preferences' > 'Update'




          You can add the URL of an alternative download host if required. For example, you may want to distribute the updates from a local server to conserve bandwidth.

          • Click 'Add'



          • Enter the URL or IP of the host from which endpoints should collect updates
          • Select 'Enable' to activate the host
          • Click 'Ok' to apply your changes
          • Repeat the process to add multiple hosts.
          • Click the pencil icon to edit the host

            Parental Control Settings


            Parental controls let you password protect access to CCS settings. This helps prevent unauthorized personnel from making changes which could compromise the endpoint.
            • Click the 'Parental Control' tab under 'Preferences'




            • Enable password protection for the settings - Activates password protection for all important CCS settings. End-users will need to provide a password to access the settings area in the local CCS UI.
            Please type the password in the field provided.
            • Suppress Antivirus alerts if password protection is enabled - If selected, threats on the device are automatically blocked but no alert is shown to the end-user. This avoids the situation where a user dangerously clicks 'Allow' just to make an alert go away.

            Log Settings

            • Click the 'Logging' tab under 'Preferences'



            By default, CCS logs all antivirus (AV) events locally on the device. Users can view the logs by clicking 'View Antivirus Events' in the tasks interface.

            • Write to local log database (COMODO format) - Deselect if you don't want CCS to store logs on the local device.

            Configure Antivirus Settings

             

            The antivirus tab lets you configure settings for all types of scan, view/create scan profiles, and to schedule scans.


            It contains three sub-tabs:

            • Scanner Settings
            • Scan Profiles
            • Scheduled Scans

            Scanner Settings


            You can configure the following from the scanner settings area:

            • Realtime Scanning
            • Manual Scanning
            • Scheduled Scanning
            • Exclusions



             

            Realtime Scanning




            Form Element

            Type

            Description

            Real time scanning

            Drop-down

             Enable or disable realtime scans.

            • On Access - Any file opened is scanned before it is allowed to run. Threats are detected before they get a chance to execute
            • Disabled – Real-time protection is switched off. Files are allowed to run without first being checked for threats.

             Do not scan files larger than (MB)

            Text box

            Files larger than the size specified here will not be scanned (Default =20MB).

             Keep an alert on the screen for (seconds)

            Text box

            How long threat notifications should stay on-screen if not dismissed by the end-user. (Default = 120 seconds)

             Automatically quarantine threats found during scanning

            Checkbox

             Threats will be encrypted and moved to a secure holding area where they can cause no harm. You can review quarantined items and delete, ignore, or restore them.

            • Disable this option if you do not want threats to be moved to quarantine (Default = Enabled).

             Automatically update virus database

            Checkbox

             CCS checks for and downloads database updates at system start-up, and subsequently at regular intervals.

            • Disable this option if you do not want CCS to automatically check for updates.

            (Default = Enabled).

            Realtime scanning of files on network

            Checkbox

            Activate or deactivate automatic scans of files on network drives.

            • Enabled – CCS checks every file that the user interacts with on a network drive, even if it is not copied to the local machine.(Default)
            • Disabled - Network files are not checked unless they are copied to the local machine.


            Manual Scanning

            • A manual scan is one you run 'on-demand' on selected files, folder or drives. Manual scans can be launched from 'Security Sub-Systems' > 'Antivirus'.
            • For more details on running on-demand scans on selected devices, see Run Antivirus and/or File Ratings Scans on Devices




            Manual Scanning Settings - Table of Parameters

            Form Element

            Type

            Description

             Do not scan files large than (MB)

            Text box

             Files larger than the size specified here, will not be scanned (Default =20MB).

            Scan archive files

            Checkbox

             CCS scans archive files such as .ZIP and .RAR files.

            • Disable this option if you don't want archive files to be scanned.

            (Default = Enabled).

             Automatically quarantine threats found during scanning

            Checkbox

             Threats will be encrypted and moved to a secure holding area where they can cause no harm. You can review quarantined items and delete, ignore or restore them.

            • Disable this option if you do not want threats to be moved to quarantine.

            (Default = Enabled)

             Automatically update virus database before scanning

            Checkbox

             CCS will check for and download the latest virus database updates on system start-up, and subsequently at regular intervals.

            • Disable this option if you do not want CCS to automatically check for updates.

            (Default = Enabled).


            Scheduled Scanning
            • Specify general settings which will apply to all scheduled scans you create
            • Note. You actually create schedules in the 'Scheduled Scans' area. See create scheduled scans if you need help with this




            Scheduled Scanning Settings - Table of Parameters

            Form Element

            Type

            Description

             Do not scan files large than (MB)

            Text box

             Files larger than the size specified here will not be scanned.


            (Default =20MB)

             Scan archives files

            Checkbox

             CCS scans archive files such as .ZIP and .RAR files.

            • Disable this option if you don't want to scan archive files.

            (Default = Enabled)

            Automatically quarantine threats found during scanning

            Checkbox

             Threats will be encrypted and moved to a secure holding area where they can cause no harm. You can review quarantined items and delete, ignore or restore them.

            • Disable this option if you do not want threats to be moved to quarantine.

            (Default = Enabled)

             Automatically update virus database before scanning

            Checkbox

             CCS will check for and download the latest virus database updates on system start-up, and subsequently at regular intervals.

            • Disable this option if you do not want CCS to automatically check for updates.

            (Default = Enabled).

            Show scanning progress

            Checkbox

             Enabled – End-users will see a scan progress bar when the scan is running.


            Disable this option if you don't want CCS to show the progress bar.


            (Default = Enabled)


            Exclusions


            Note. Any item you exclude will be skipped by ALL types of scan - real-time, on-demand and scheduled.




            A list of excluded items will be displayed.


            Add an item to the 'Exclusions' list

            • Click 'Add'




            • Enter the location of the item to be excluded in the 'Path' field and click 'Ok' 
            • Repeat the process to add more items
            • To edit the path of an item, click the pencil icon  beside it 

            Scan Profiles

            • Scan profiles instruct CCS to scan selected areas, folders or drives on a the device.
            • You can add a scan profile to:
            • A scheduled scan
            • An on-demand scan
            Create a scan profile
            • Click the 'Scan Profiles' tab under 'Antivirus'




            The list of pre-defined scan profiles will be displayed.

            • Click 'Add'




            • Enter a name for the scan profile
            • Click 'Add' to add the locations to be scanned as per the custom profile




            • Enter the path of the location to be scanned as per the custom profile and click 'Ok' 

            The path will be added to the profile.




            • To add more paths, click 'Add' and repeat the process
            • To edit the path, click the pencil icon  beside it
            • Click 'Ok' in the 'Add Scan Profile' dialog.
            • The profile will be added to the list of 'Scan Profiles'.




            • Click 'Add' and repeat the process to add more custom scan profiles
            • Click the pencil icon beside a custom profile to edit its details. 

            Scheduled Scans

            • The highly customizable scan scheduler lets you timetable scans to be run on managed devices according to your preferences. CCS automatically starts scanning the entire system or the disks or folders contained in the profile selected for that scan.
            • You can add any number of scheduled scans for a profile to run at a time that suits your preference. A scheduled scan may contain any scan profile of your choice.

            Create a scan schedule

            • Click the 'Scheduled Scans' tab under 'Antivirus'




            A list of pre-configured scheduled scans will be displayed. 


            Add a new scheduled scan
            • Click 'Add' 




            Add Scheduled Scan - Table of Parameters

            Form Element

            Type

            Description

            Name

            Text box

             Label for the scheduled scan.

            Profile

            Drop-down

            Choose the pre-defined or custom scan profile to be applied for the scheduled scan. The scan profiles included under the 'Scan Profiles' tab will be available in the drop-down.

            Day of the Week

            Buttons

            Select the day(s) of the week on which the scan has to run.

            Time

            HH:MM drop-down combo boxes

            Set the time at which the scans are to run on the selected days.


            • Click 'OK'.

            The scheduled scan will be added to the list.




            • Click 'Add' and repeat the process to add more scheduled scans to the configuration profile.
            • Click the pencil icon beside a scheduled scan to it edit its settings. 
            • Click 'Save' for your settings to take effect for the profile.

            The settings will be saved and displayed under the 'Antivirus' tab. You can edit the settings or remove the section at anytime. See Edit Configuration Profiles for more details.

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