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IT Endpoint Manager

IT Endpoint Manager

Endpoint Manager Administrator Guide 6.43

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Devices And Device Groups > Manage Device Groups > Edit A Device Group
  • Introduction To Endpoint Manager
    • Key Concepts
    • Best Practices
    • Quick Start
    • Sign Up For An ITarian Account
    • Login Into The Admin Console
  • The Admin Console
  • The Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Customer Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Hardware Information
        • View Network Information
        • View Maintenance Windows Associated With Device
        • View And Manage Profiles Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Endpoint Manager
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files
        • View And Manage Profiles Associated With A Device
        • View Mac OS Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View Summary Information Of An IOS Device
        • View And Edit Device Name Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remove A Device
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Install Apps On Android/iOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Shutdown Windows Devices
      • Wake Offline Device
      • Change A Devices Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Generate Device List Report
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll The Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Remote Control Settings
          • Client Access Control
          • Client Proxy Settings
          • Communication Client Update Settings
          • Client UI Settings
          • Remote Tools Settings
          • Monitors
          • Procedure Settings
          • Patch Management Settings
          • Maintenance Window Settings
          • Global Proxy Settings
          • Communication Client Rebranding
          • Client Logging Settings
          • Antivirus Settings
          • Firewall Settings
          • HIPS Settings
          • File Rating Settings
          • Containment Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Agent Discovery Settings
          • External Devices Control Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Xcitium Client Security Access Control
          • XCS Updates
          • Xcitium Client Security UI Settings
          • XCS Logging Settings
          • Thumbnails Settings
          • Performance Settings
          • Chat Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security Systems
    • Security Dashboards
      • View Security Events By Time
      • View Security Events By Files
      • View Security Events By Device
    • View Contained Applications
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of Valkyrie Analyzed Files
    • Antivirus And File Rating Scans
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Identified Malware
    • View And Manage Quarantined Items
    • View Android Threat History
    • View And Manage Autorun Items
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Application Store
    • IOS Apps
      • Add IOS Apps And Install Them On Devices
      • Manage IOS Apps
    • Android Apps
      • Add Android Apps And Install Them On Devices
      • Manage Android Apps
    • Windows Apps
      • Install Windows Apps On Devices
  • Applications
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • EM Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • License Management
    • Manage Your Licenses
    • Manage License Allocation
    • Bill Forecast
  • Configure Endpoint Manager
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • Endpoint Manager Portal Configuration
      • Import User Groups From LDAP
      • Configure Communication And Security Client Settings
        • Configure The EM Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Endpoint Manager Extensions
      • Configure Endpoint Manager Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrators Time Zone And Language
      • Configure Audit Log Settings
    • Integrate Apple DEP With Endpoint Manager
      • Link Endpoint Manager With Apple DEP
      • Manage Apple DEP Devices
      • Manage Apple DEP Profiles
      • Configure Apple DEP Notifications
    • View Version And Support Information
  • Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 – Endpoint Manager License Types
  • Appendix 3 - Pre-configured Profiles
  • About ITarian

Edit a Device Group


The 'Group Management' interface lets you view/add/remove devices, rename the group and manage group policies.


  • View or edit a device group
  • Add new devices to a group
  • Remove devices from a group
  • Rename a group
  • Assign Configuration profiles to a device group
  • Export the list of devices in a group
  • Remove a group

View and edit a device group

  • Click the 'Devices' > 'Device List'
    • ITarian MSP customers should choose the company/department whose group is to be edited
      • Click the name of the group to be edited on the left
      • Click the 'Group Management' tab on the right

      The group management interface for the selected group will open.

       



       The list of devices included in the group will be displayed, with their details.

       

      Device Group Details - Column Descriptions

      Column Heading

      Description

      OS

      The operating system of the device.

      Name

      The label assigned to the device by the user.

      • Grey text color indicates the device has been offline for the past 24 hours.
      • If no name is assigned, the model number of the device will be used as the name. You can assign a new name as required.
      • Click the device name to view device details.
      • See Manage Windows Devices, Manage Mac OS Devices, Manage Linux Devices and Manage Android / iOS Devices for more details.

      Logged in User

      		  The name of the user currently signed-in to the device. 
      • The username is prefixed with the active directory (AD) domain or workgroup that the user is currently logged-in to: 
      • Active Directory - Name is shown as /
      • Workgroup - Name is shown as /
      • No network - Name is shown as /

      • Click the  icon to copy the username to the clipboard.

      Active Components

      • Comodo Client Security modules which are enabled on the device
      • Examples include 'Antivirus', 'Firewall', 'Containment' and 'Agent Only'

      The possible components for each OS are as follows:



      • Android devices - The agent will automatically install the AV (antivirus) component.
      • iOS devices - Only the agent (EM client) will be installed
      • Windows endpoints - Available components are - Agent, AV, FW (firewall) and Containment. These components are installed automatically when a profile featuring the components is installed.
      • Mac OS endpoints - Available components are EM Agent and AV
      • Linux devices - Available Components are EM Agent, AV, SOC and XCS

        Patch status

        The number of patches available for Windows endpoints. Patch statuses are as follows:

        -

        No patches required. All patches are up-to-date.

        -

        Critical patches are available.

        The number to the right shows how many are pending. Click the number to view and manage the patches. See View and Install Windows and 3rd Party Application Patches for more details.


        -

        Optional patches are available. Click the number to the right to view and manage the patches.

        Customer

        The name of the company to which the device is enrolled.

        • ITarian customers can enroll devices to any of the companies they have created in ITarian.
        • ITarian Enterprise / EM standalone customers can only use the 'Default company'.

        Last Activity

        The date and time at which the device last communicated with the EM server.

        Controls

        Add Devices to Group

        Add devices of any operating system to the group. See Add new devices to a group for more details.

        Manage Profiles

        View and apply configuration profiles to all member devices in the group at once. See Assign Configuration Profile to a Device Group for more details.

        Rename Group

        Change the label of the group.

        Delete Device Group

        Remove unwanted device groups from EM.


        Note - You cannot delete a device group unless it is empty. Remove all member devices before deleting.


        See Remove a Device Group for more details.

        Remove from Group

        Remove unwanted devices from the group. See Remove devices from a group for more details.
         Run Procedure  Execute script and patch procedure on devices. See ‘Apply Procedures to Windows Devices’ for more help with this.

        Export

        Save a list of devices in the group in .csv format.


        The exported .csv is available in 'Dashboard' > 'Reports'.


        See Export the List of Devices in a Group for more details.

        • Click column headers to sort the items in ascending/descending order of entries in that column.

        Sorting, Search and Filter Options

        • Click the funnel button  at the right end opens the filter options.
        • To filter the items or search for a device based on its OS, online status, name, patch status, company, currently logged-in user and/or a period of last activity, enter the search criteria in part or full in the text box and click 'Apply'.
        • To display all the items again, remove / deselect the search key from filter and click 'OK'.
        • EM returns 20 results per page when you perform a search. To increase the number of results displayed per page up to 200, click the arrow next to 'Results per page' drop-down.

        Add New Devices to a Group 


        • Click 'Devices' > 'Device List'
        • ITarian MSP customers - choose the parent company on the left
        • Click the name of the group you want to edit
        • Click the 'Group Management' tab
        • Click 'Add Devices to Group' at the top right.

        Note: You can only add devices which belong to the same company as the group.


        The interface will list all devices enrolled to the company that are not already in the target group:




        • Select the devices to be added to the group and click 'Add Selected Devices'.


        Tip: You can filter or search for specific devices using the filter options that appear on clicking the funnel icon at the top right.

         

        A confirmation dialog will appear.



         

        • Click 'Confirm'. The devices will be added to the group.

        Once the device(s) are added to the group, the configuration profiles, associated with the group, will be applied to the device, in addition to the profiles, which are already in effect on the device.

         

        Tip: You can add a device to a group from the 'Device Details' interface too. For more details, see View and Manage Device Group Membership.


        Remove Devices from a Group


        • Click 'Devices' > 'Device List'
        • ITarian MSP customers - choose the parent company on the left
        • Click the name of the group you want to edit
        • Click the 'Group Management' tab
        • Choose the devices you want to remove
        • Click 'Remove from Group'




         

        • Click 'Confirm' in the confirmation dialog.

        If a device is removed from a group, any group profiles will also be removed from the device.


        Tip: You can remove the membership of a device to a group, from the 'Device Details' interface too. For more details, see View and Manage Device Group Membership.


        Rename a Group


        • Click 'Devices' > 'Device List'
        • ITarian MSP customers - choose the parent company on the left
        • Click the name of the group you want to edit
        • Click the 'Group Management' tab
        • Click 'Rename Group'
        • Alternatively, move your mouse over the group name and click the pencil icon




        The 'Rename Group' dialog will open.



           
        • Enter a new name for the group in the 'Name' text box and click 'Rename'.
           

        The group will be updated with the new name.

         

        Export the List of Devices in a Group


        • Click 'Devices' > 'Device List'
        • ITarian MSP customers - choose the parent company on the left
        • Click the name of the group you want to edit
        • Click the 'Group Management' tab
        • Click the 'Export' button above the table then choose 'Export to CSV':




        • The CSV file will be available in 'Dashboard' > 'Reports'
        • See Reports in The Dashboard for more details.
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