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IT Endpoint Manager

IT Endpoint Manager

Endpoint Manager Administrator Guide 6.43

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Application Store > IOS Apps > Add IOS Apps And Install Them On Devices
  • Introduction To Endpoint Manager
    • Key Concepts
    • Best Practices
    • Quick Start
    • Sign Up For An ITarian Account
    • Login Into The Admin Console
  • The Admin Console
  • The Dashboard
  • Devices And Device Groups
    • Manage Device Groups
      • Create Device Groups
      • Edit A Device Group
      • Assign Configuration Profiles To A Device Group
      • Remove A Device Group
      • Run Procedures On Customer Groups
    • Manage Devices
      • Add New Devices
      • Manage Windows Devices
        • View And Edit Device Name
        • View Summary Information
        • View Hardware Information
        • View Network Information
        • View Maintenance Windows Associated With Device
        • View And Manage Profiles Associated With A Device
        • View And Manage Applications Installed On A Device
        • View The Files On A Device
        • View Exported Configurations And Import Profiles
        • View MSI Files Installed On A Device Through Endpoint Manager
        • View And Manage Patches For Windows And 3rd Party Applications
        • View Antivirus Scan History
        • View And Manage Device Group Memberships
        • View Device Logs
      • Manage Mac OS Devices
        • View And Edit Mac OS Device Name
        • Summary Information Of Mac Device
        • View Installed Applications
        • View Quarantined Files
        • View And Manage Profiles Associated With A Device
        • View Mac OS Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
        • View Mac Device Logs
      • Manage Linux Devices
        • View And Edit Linux Device Name
        • Summary Information Of Linux Device
        • View Network Information Of A Linux Device
        • View And Manage Profiles Associated With A Linux Device
        • View Linux Packages Installed On A Device Through Endpoint Manager
        • View And Manage Device Group Memberships
      • Manage Android Devices
        • View And Edit Device Name
        • View Summary Information
        • Manage Installed Applications
        • View And Manage Profiles Associated With A Device
        • View Sneak Peek Pictures To Locate Lost Devices
        • View The Location Of The Device
        • View And Manage Device Group Memberships
      • Manage IOS Devices
        • View Summary Information Of An IOS Device
        • View And Edit Device Name Of An IOS Device
        • View Applications Installed On An IOS Device
        • View And Manage Profiles Associated With An IOS Device
        • View The Location Of An IOS Device
        • View And Manage Group Memberships Of An IOS Device
      • View User Information
      • Remove A Device
      • Remote Management Of Windows And Mac OS Devices
        • Transfer Items To / From The Remote Computer
      • Remotely Manage Folders And Files On Windows Devices
      • Manage Processes On Remote Windows Devices
      • Manage Services On Remote Windows Devices
      • Use The Command Prompt On Remote Windows Devices
      • Apply Procedures To Windows And Mac Devices
      • Remotely Install And Manage Packages On Windows Devices
      • Remotely Install Packages On Mac OS Devices
      • Remotely Install Packages On Linux Devices
      • Send Enrollment Link To IOS Devices
      • Install Apps On Android/iOS Devices
      • Generate An Alarm On Android Devices
      • Remotely Lock Mobile And Mac OS Devices
      • Wipe Selected Mobile And Mac Devices
      • Assign Configuration Profiles To Selected Devices
      • Set / Reset Screen Lock Password For Mobile Devices
      • Update Device Information
      • Send Text Messages To Mobile Devices
      • Restart Selected Windows Devices
      • Shutdown Windows Devices
      • Wake Offline Device
      • Change A Devices Owner
      • Change The Ownership Status Of A Device
      • Add Custom Notes And Tags On Devices
      • Generate Device List Report
    • Bulk Enrollment Of Devices
      • Enroll Windows, Mac OS And Linux Devices By Installing The Communication Client
        • Enroll Windows Devices Via AD Group Policy
        • Enroll Windows, Mac OS And Linux Devices By Offline Installation Of Agent
        • Enroll Windows Devices Using Auto Discovery And Deployment Tool
      • Enroll The Android And IOS Devices Of AD Users
    • Download And Install The Remote Control Tool
  • Users And User Groups
    • Manage Users
      • Create New User Accounts
        • Manually Add Users
        • Import Users From A CSV File
      • Enroll User Devices For Management
        • Enroll Android Devices
        • Enroll IOS Devices
        • Enroll Windows Endpoints
        • Enroll Mac OS Endpoints
        • Enroll Linux OS Endpoints
      • View User Details
        • Update The Details Of A User
      • Assign Configuration Profiles To User Devices
      • Remove A User
      • Generate New Password For A User
      • Reset Two Factor Authentication Token For A User
      • Run Procedures On User Devices
    • Manage User Groups
      • Create A New User Group
      • Edit A User Group
      • Assign Configuration Profiles To A User Group
      • Remove A User Group
      • Run Procedures On Group Devices
    • Configure Role Based Access Control For Users
      • Create A New Role
      • Manage Permissions And Users Assigned To A Role
      • Remove A Role
      • Manage Roles Assigned To A User
  • Configuration Templates
    • Create Configuration Profiles
      • Profiles For Android Devices
      • Profiles For IOS Devices
      • Profiles For Windows Devices
        • Create Windows Profiles
          • Associated Devices Settings
          • Remote Control Settings
          • Client Access Control
          • Client Proxy Settings
          • Communication Client Update Settings
          • Client UI Settings
          • Remote Tools Settings
          • Monitors
          • Procedure Settings
          • Patch Management Settings
          • Maintenance Window Settings
          • Global Proxy Settings
          • Communication Client Rebranding
          • Client Logging Settings
          • Antivirus Settings
          • Firewall Settings
          • HIPS Settings
          • File Rating Settings
          • Containment Settings
          • VirusScope Settings
          • Xcitium Verdict Cloud
          • Agent Discovery Settings
          • External Devices Control Settings
          • Miscellaneous Settings
          • Script Analysis Settings
          • Data Loss Prevention Settings
          • Xcitium Client Security Access Control
          • XCS Updates
          • Xcitium Client Security UI Settings
          • XCS Logging Settings
          • Thumbnails Settings
          • Performance Settings
          • Chat Settings
        • Import Windows Profiles
      • Profiles For Mac OS Devices
        • Create A Mac OS Profile
          • Antivirus Settings For Mac OS Profile
          • Certificate Settings For Mac OS Profile
          • Restrictions Settings For Mac OS Profile
          • VPN Settings For Mac OS Profile
          • Wi-Fi Settings For Mac OS Profile
          • Remote Control Settings For Mac OS Profile
          • External Device Control Settings For Mac OS Profile
          • Valkyrie Settings For MacOS Profile
          • Procedure Settings For Mac Profiles
          • Monitor Settings For Mac OS Profile
      • Profiles For Linux Devices
        • Create A Linux Profile
          • Antivirus Settings For Linux Profile
          • Communication Client And Comodo Client - Security Application Update Settings For Linux Profile
          • User Interface Settings For Linux Profile
          • Logging Settings For Linux Profile
          • Clients Access Control Settings For Linux Profile
          • Valkyrie Settings For Linux Profile
    • View And Manage Profiles
      • Export And Import Configuration Profiles
      • Clone A Profile
    • Edit Configuration Profiles
    • Manage Default Profiles
    • Manage Alerts
      • Create A New Alert
      • Edit / Delete An Alert
    • Manage Procedures
      • View And Manage Procedures
      • Create A Custom Procedure
      • Combine Procedures To Build Broader Procedures
      • Review / Approve / Decline New Procedures
      • Add A Procedure To A Profile / Procedure Schedules
      • Import / Export / Clone Procedures
      • Change Alert Settings
      • Apply Procedures To Devices
      • Edit / Delete Procedures
      • View Procedure Results
    • Manage Monitors
      • Create Monitors And Add Them To Profiles
        • Monitors For Windows Devices
        • Monitors For Mac OS Devices
      • View And Edit Monitors
    • Data Loss Prevention Rules
      • Create DLP Discovery Rules And Add Them To Profiles
      • View And Edit DLP Discovery Rules
      • Create DLP Monitoring Rules And Add Them To Profiles
      • View And Edit DLP Monitoring Rules
  • Security Systems
    • Security Dashboards
      • View Security Events By Time
      • View Security Events By Files
      • View Security Events By Device
    • View Contained Applications
    • Manage File Trust Ratings On Windows Devices
      • File Ratings Explained
    • View List Of Valkyrie Analyzed Files
    • Antivirus And File Rating Scans
      • Run Antivirus And/or File Rating Scans On Devices
      • Handle Malware On Scanned Devices
      • Update Virus Signature Database On Windows, Mac OS And Linux Devices
    • View And Manage Identified Malware
    • View And Manage Quarantined Items
    • View Android Threat History
    • View And Manage Autorun Items
    • View History Of External Device Connection Attempts
    • Data Loss Prevention Scans
      • DLP Logs
      • DLP Quarantined Files
  • Network Management
    • Create And Run Network Discovery Tasks
    • Manage Profiles For Network SNMP Devices
    • Manage Network Devices
      • Manage SNMP Devices
        • SNMP Device Details Interface
      • Discovered Devices
    • Manage Network Monitors
  • Application Store
    • IOS Apps
      • Add IOS Apps And Install Them On Devices
      • Manage IOS Apps
    • Android Apps
      • Add Android Apps And Install Them On Devices
      • Manage Android Apps
    • Windows Apps
      • Install Windows Apps On Devices
  • Applications
    • View Applications Installed On Android And IOS Devices
      • Blacklist And Whitelist Applications
    • Patch Management
      • Manage OS Patches On Windows Endpoints
      • Install 3rd Party Application Patches On Windows Endpoints
        • EM Supported 3rd Party Applications
    • View And Manage Applications Installed On Windows Devices
      • Uninstall A Windows Application From Selected Devices
      • Uninstall A Windows Application From All Devices
    • Vulnerability Management
  • License Management
    • Manage Your Licenses
    • Manage License Allocation
    • Bill Forecast
  • Configure Endpoint Manager
    • Email Notifications, Templates And Custom Variables
      • Configure Email Templates
      • Configure Email Notifications
      • Create And Manage Custom Variables
      • Create And Manage Registry Groups
      • Create And Manage COM Groups
      • Create And Manage File Groups
      • View And Manage Pattern Variables
      • View And Manage Keyword Groups
    • Endpoint Manager Portal Configuration
      • Import User Groups From LDAP
      • Configure Communication And Security Client Settings
        • Configure The EM Android Client
          • Configure Android Client General Settings
          • Configure Android Client Antivirus Settings
          • Add Google Cloud Messaging (GCM) Token
        • Add Apple Push Notification Certificate
        • Configure Windows Clients
          • Configure Communication Client Settings
          • Configure Client Security Settings
      • Manage Endpoint Manager Extensions
      • Configure Endpoint Manager Reports
      • Device Removal Settings
      • Account Security Settings
      • Set-up Administrators Time Zone And Language
      • Configure Audit Log Settings
    • Integrate Apple DEP With Endpoint Manager
      • Link Endpoint Manager With Apple DEP
      • Manage Apple DEP Devices
      • Manage Apple DEP Profiles
      • Configure Apple DEP Notifications
    • View Version And Support Information
  • Appendix 1a - Endpoint Manager Services - IP Nos, Host Names And Port Details - EU Customers
  • Appendix 1b - Endpoint Manager Services - IP Nos, Host Names And Port Details - US Customers
  • Appendix 2 – Endpoint Manager License Types
  • Appendix 3 - Pre-configured Profiles
  • About ITarian

Add iOS Apps and Install them on Devices

 

  • You can add apps to Endpoint Manager directly from the Apple store or by uploading a custom app.
  • Apps can be installed on all or selected iOS devices

See the following sections for more details:

  • Add iOS Apps from the App Store
  • Add Custom/Enterprise iOS Apps

Add iOS Apps from the App Store

  • Click 'Application Store' > 'iOS Store'
  • Click the 'Add App Store Application' button:



  • Type the first few letters of the app in the 'Name' field on the form. Endpoint Manager will search for matching apps from the store.
  • Select the correct app from the list of suggestions. The rest of the form will be auto-populated by the app details.
  • Click 'Save' after confirming the details.
  • The app will be added to the repository and listed in the 'iOS Store' interface. It will be synced to devices during the next cycle.
  • Click 'Inform Devices Now' if you want to immediately notify devices to install the app:
 






Apple Store Application - Table of Parameters

Form Element

Type

Description

Name

Text Field

 The label of the application.

  • Enter the first few letters of the app name.
  • EM searches for matching apps in the app store.

Version

Text Field

 The version number of the application. This field is auto-populated after entering the app name.

iTunes Store ID

Text Field

 

The Apple identification number of the app. This field is auto-populated after entering the app name.


Usually, this number will appear after ID in the download URL of the app. For example, in the URL https://itunes.apple.com/us/app/ITSM/id807480077, the numbers after ID is the iTunes Store ID for this app.

Application ID

Text Field

The bundle ID of the app. This field is auto-populated after entering the app name.


For example, the bundle ID for EM client is com.comodo.ITSM.client

License Type

Radio Button

 Specify whether the app is free or a paid version.


This option is pre-populated by the app chosen in the 'Name' field.

Category

Drop-down

 The classification of the application. The category field will be auto-populated depending on the app chosen in the 'Name' field.


The drop-down also enables you to choose the category to which the app belongs.

Supported devices

Drop-down

 The category of devices on which the app can run.


The device type will be auto-selected depending on the app chosen in the 'Name' field.


The drop-down also enables you to choose the device types to which the app is compatible.

Description

Text Field

The 'Description' filed will be auto-populated with the description of the selected app, from the App Store page.


The text field also enables you to enter your description or edit the existing description.

Mandatory app

Checkbox

 Specify whether or not it is compulsory that devices install this app. If enabled, all enrolled devices will get alerts automatically to install the app.


See Install Apps on Android/iOS Devices for more details.

Allow backup of the app data

Checkbox

 Allows user to backup the application along with its user data to iTunes.

Remove app when device management profile is removed

Checkbox

 The app will be deleted from devices if the profile applied to the device is removed.

Remove from device when removed from app catalog

Checkbox

 The app will be deleted from devices if it is removed from 'iOS Store'.

Application logo

'Browse' Button

The application logo will be automatically fetched from the App Store for the app chosen in the name field. If you want to change the logo, upload a new logo from the local computer by clicking 'Browse'.

Application screenshots

'Browse' Button

The application screenshots will be automatically fetched from the App Store for the app chosen in the name field. If you want to add new screenshots from the local computer, upload them by clicking 'Browse'.


Add Custom/Enterprise iOS Apps

  • Custom applications can be added to the repository by simply uploading the app .ipa file
  • Most app details, such as name, version and ID, will be automatically fetched by parsing the file. You just need to manually enter some remaining details
Add Custom/Enterprise iOS Apps
  • Click 'Application Store' > 'iOS Store' to open the interface
  • Click 'Add Enterprise Application' from the options at the top.



 

  • Click 'Browse' beside 'Source File', select the .ipa file you want to upload and click 'Open'
  • The file will be uploaded. Many form field details are auto-populated from the file itself:




Add iOS Enterprise Application - Table of Parameters

Form Element

Type

Description

Name

Text Field

 Application label. Auto-populated from the .ipa file

  • Enter the name of the app if not auto-populated

Version

Text Field

 The version of the application as obtained from the .ipa file.

  • Enter the version number, if it is not auto-populated

Application ID

Text Field

 The app's unique identifier as obtained from the .ipa file.


Usually, this number will appear after ID in the download URL of the app.


For example, in the URL https://itunes.apple.com/us/app/ITSM/id807480077, the numbers after ID is the iTunes Store ID for this app.

Category

Drop-down

 Select the app classification.

Supported devices

Drop-down

 Select the category of the devices to which the app is compatible.

Description

Text Field

 Enter a description for the app.

Mandatory app

Checkbox

 Specify whether the app should compulsorily be installed on devices. If enabled, all enrolled devices will be alerted to install the app.


See Install Apps on Android/iOS Devices for more details.

Allow backup of the app data

Checkbox

 Allows to backup the application along with its user data to iTunes.

 Remove app when device management profile Is removed

Checkbox

The app will be automatically uninstalled if the EM profile applied to the device is removed.

Source file

Browse button

 Navigate to the storage location of the .ipa file to be uploaded and select the file.

Application logo

Browse button

 Upload the logo image for the app.

Application screenshots

Browse button

 Upload screenshots of the app, if required.


  • Click 'Save' after confirming all details.
  • The app will be added to the repository and listed in the 'iOS Store' interface. It will be pushed to devices on the next sync-cycle.
  • Click 'Inform Devices Now' if you want to push the app to devices immediately.



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