IT Endpoint Manager

User

Specify the user to whom the target endpoints should be assigned. By default, this is the currently logged in user. You can always can this later if required.

• Start typing the name of a user and choose from the suggestions that appear.

Customer

Choose the company to which the endpoints should be assigned.

• This field only applies to ITarian MSP customers. It does not apply to ITarian Enterprise, or EM stand-alone customers.

Device Group

The device group to which the enrolled devices should be added (optional).

Any group profiles will also be applied to the devices you add.

See Assign Configuration Profiles to a Device Group if you want more help with this.

Package Options

Operating system

Choose the target OS and package type you want. The options are:

Windows

• Windows X64 - For 64-bit Windows OS

• Windows X86 - For 32-bit Windows OS

• Windows X86 & X64 (hybrid package) - Suitable for both 64-bit and 32-bit Window OS. Select if your network has a mixture of 64-bit and 32-bit versions.

Mac OS (Recommended)

• Installs both the communication client and the configuration profile on the Mac device.

• Choose this option if you want to use Endpoint Manager for both MAC security (antivirus etc) AND for general MAC management.

• If you select this option, you must install an Apple Push Notification (APN) certificate on your portal to communicate with the devices.

• Apple only allow one portal to control a MAC device via APN. If you want to use a different portal to manage WIFI, VPN, device permissions etc, then choose 'MAC OS without MDM Profile' instead.

• See Add Apple Push Notification Certificate for help to install the certificate.

Mac OS without MDM Profile

• Installs just the communication client on the Mac device.

• Choose this option if you only want to use Endpoint Manager for security on Mac devices.

• This option lets you continue to use a different portal for general MAC management while using Endpoint Manager to manage security.

• This option means you cannot use Endpoint Manager to manage the following profile items:

• Certificates

• Restrictions

• VPN

• Wi-Fi

• To help you make a decision, you can see what is included the items above by checking the 'Profiles' area.

• Click 'Configuration Templates' > 'Profiles' > open a MAC profile OR create a new MAC profile > 'Add Profile Section'

• Add, for example, a 'Restrictions' section to see what is covered.

• See Profiles for Mac OS Devices if you want more help on MAC profiles.

Linux

• Ubuntu / Debian (Hybrid Package) - Suitable for both 64-bit and 32-bit

• RHEL / CentOS (Hybrid Package) - Suitable for both 64-bit and 32-bit

Clients

Communication Client (CC) - Mandatory. This client enrolls the endpoint and handles communication between the endpoint and endpoint manager.

Comodo Client Security (CCS) - Optional. This client installs the security software, including antivirus, firewall and auto-containment.

Additional Options (Windows only)

Database - Choose whether to include the latest virus database with the installer. This increases file size. If disabled, the client will download the latest database anyway when you run the first scan.

Profile - Choose a configuration profile for the endpoints (optional).

• Type the first few characters of a profile and choose from the suggestions that appear.
  

Profile

Select the configuration profile you want to apply to the target devices.

• If you do not choose a profile then the default OS profile is applied.

• Click 'Configuration Templates' > 'Profiles' to view and configure endpoint profiles. You can review the default OS profiles in here.

• Tip: You can always add or remove profiles later. The default OS profile will implement good, baseline settings for security and usability.

• See View and Manage Profiles Associated with a Device if you want to read more about profiles.

Restart Control Options (For Windows only)

CCS only. Endpoints need to be restarted to complete CCS installation. You have the following restart options:

• Force the reboot in... - Restart the endpoint a certain length of time after installation. Select the delay period from the drop-down. A warning message will be shown to the user prior to the restart.

• Suppress reboot - Endpoint is not auto-restarted. The installation will be finalized when the user next restarts the endpoint.

• Warn about reboot and let users postpone it - Shows a message to the user which tells them that the endpoint needs to be restarted. The user can choose when the restart happens.

Optional. Type a custom message in the 'Reboot Message' field.

UI Options (For Windows only)

Configure which messages are shown to the user regarding the installation.

• Show error messages if installation failed - Notifies the user if the installation is not successful.

• Show a confirmation message upon completion of installation - Notifies the user if the installation is successful. Type your message in the box provided.

Proxy Settings (For Windows only)

Specify a proxy server through which the clients should connect to Endpoint Manager and other Comodo servers. If you do not set a proxy then the clients will connect directly as per network settings.

• Enter the IP address/hostname of the proxy server and port in the respective fields.

• Enter the user-name and password of an administrative account on the proxy server in the Proxy Login and Proxy Password fields

Note: If you specify a proxy here then you must also configure the same proxy settings in the profile on the device:

• Click 'Configuration Templates' > 'Profiles' > open the device profile > 'Add Profile Section' > 'Clients Proxy'