Device Removal Settings
- Click
‘Settings’ > ‘Portal Set-up’ > ‘Device Removal
Settings’ tab
Endpoint Manager can detect and automatically remove inactive and duplicate devices
- Old devices are marked with a icon in 'Devices' > 'Device List' > 'Device Management'.
- Duplicate devices are marked with a icon in 'Devices' > 'Device List' > 'Device Management'.
You can choose whether to auto-remove old/duplicate devices, and how long EM should wait before removing them.
Device removal settings
- Click 'Settings' > 'Portal Set-up'
- Select the 'Device Removal Settings' tab:
- Click
the ‘Edit’ button at top-right
Mark devices as 'Old' - Use the slider to choose how many consecutive days of inactivity must pass before EM marks a device as 'Old'. A device is considered ‘inactive’ if it isn’t connected to Endpoint Manager.
- Remove after - Choose how many days the device should stay marked as 'Old' before EM removes it
- If a device connects to EM within this period then it loses the 'old' status and is not removed.
- The
'Remove after' counter starts after the 'Mark devices as old' period
ends. So if you leave both at '90 days', then the device will be
removed after 180 days.
Mark devices as 'Duplicate' - A duplicate device is one that has the same name and / or MAC address as one or more other devices.
- Mark by Device Name - EM detects duplicates by their label.
- Mark by Mac Address - EM detects duplicates by their unique MAC address.
- If you select both, then EM marks duplicates only if both conditions are true.
Primary Device - Endpoint Manager designates the most recently added device as the ‘Primary’ device in a set of duplicates. The primary device is kept/not deleted if you enable the ‘remove’ option. All other duplicates are removed.
- Remove duplicate devices - Use the slider at the bottom to choose how many days must pass before EM removes the devices. The primary device is retained.
- Uninstall Comodo Client - Security - The CCS app is also uninstalled when the device is removed from EM.
- Uninstall Communication Client - The CC app is also uninstalled when the device is removed from EM.
- Remove online duplicate devices - Forcibly remove a duplicate device even it is online and connected to EM.
- Remove after - Specify how many days EM should keep duplicates before removing them. The counter starts 1 day after a device is identified as a duplicate.
You have the option to simply rename a duplicate to remove the 'Duplicate' flag and prevent deletion.
Click 'Save' to apply your changes.