ITarian Endpoint Manager - Manage Users, Security Manager

Manage Users

Click 'Users' > 'User List'

You can enroll users to EM and assign them roles with different privilege levels (as 'administrators', ‘technicians’, 'users', or a custom role).

Devices belonging to users can only be enrolled after adding them to EM.

Users can be added using any of the following methods:

Manually add user accounts

Import users from a comma separated values (.csv) file

Bulk enroll users and Windows endpoints from Active Directory (AD)

ITarian customers - Staff added in the ITarian console are automatically added as users in EM.

See https://help.itarian.com/topic-452-1-946-13054-Manage-Admins,-Staff-and-Roles.html if you need help to add staff/ manage roles in ITarian.

The 'Users List' shows all user accounts that have been added to EM. Admins can add/manage users, enroll user devices, manage device configuration profiles and more

Click 'Users' > 'User List'

Column Heading	Description
Login	The login username of the user. Click the username to view and edit user details. See 'View the Details of a User' for more details.
Email	The registered email address of the user. Account activation and device enrollment mails are sent to this address.
Phone Number	The registered phone number of the user.
Number of Devices	The total number of devices associated with the username.
2FA Status	Indicates whether two-factor authentication (2FA) is enabled or not. Active – Indicates 2FA is activated by the user Not active – Indicates 2FA is not yet configured by the user for the first time Not configured – Indicates 2FA was reset by admin and user is yet to re-configure it again. Not available – Indicates the user is added via ITarian portal. For these users, 2FA is done in the portal.
Last Login	Date and time that the user most recently accessed EM.

Controls
Enroll Device	Add user devices for management by EM. You can enroll Android, iOS, Mac, Windows and Linux devices. See Enroll User Devices for Management for more details.
Create User	Manually add user accounts to EM. You can only add devices for users after you have enrolled the users themselves. Users can also be designated as administrators. See Manually Add Users for more details.
Manage Profiles	A profile determines the security configuration and network access rights of a device. See Apply configuration profiles to devices for more details.
Send Password Recovery Email	Reset the password of users who have admin privileges. The password allows them to login to the EM console. See Send password recovery emails for users to access the EM console for more details.
Change Password	Generate new password for a user. See Generate New Password for a User for more details.
Delete User	Terminate selected user accounts. See Remove a User for more details.
Import User	Add new users by importing them from a comma separated values (CSV) file. See Import Users from a CSV File for more details.
Run Procedure	Execute stand-alone instruction scripts and patches on managed devices. See Run Procedures on User Devices for more help with this.
Export	Save a copy of the current user list as a comma separated values (.csv) file. The exported .csv is available in 'Dashboard' > 'Reports'. See Export the List of Users for more details.
Reset 2FA Token	Force users to configure new two-factor authentication codes. See Reset Two Factor Authentication Token for a User for more details.