Create New User, Security Manager, Endpoint Manager | Comodo

Create New User Accounts

You can add new accounts using any of the following methods:

Manually add users. Add individual users to EM

Click 'Users' > 'User List' > 'Create User' to start this process

You need to specify their name, email address, the company they belong to, and their EM role

See Manually Add Users if you need help with this.

Import users from .csv file. Import a list of users from a comma separated values file.

Click 'Users' > 'User Import' to start this process

The file should contain the following, separated values: 'Username' (mandatory), 'Email address' (mandatory) and 'Phone number' (optional)

The file should not contain column headers and each line should contain a single user

Users are assigned the role you specify in the import dialog.

See Import Users from a CSV file if you need help with this

New users will receive an enrollment mail which requests they activate their account and set their password.

You can also bulk enroll users and Windows endpoints from Active Directory (AD) group policy. See Bulk Enrollment of Devices and 'Import User Groups from LDAP' for more details.

ITarian customers - Staff added in the ITarian console are automatically added as users in EM.

See https://help.itarian.com/topic-452-1-946-13054-Manage-Admins,-Staff-and-Roles.htmlif you need help to add staff/ manage roles in ITarian.

Device licenses: User devices can only be enrolled after the user has been added to the system.

Each device license covers one device per user

You need an additional license for each mobile device or endpoint you add for the same user. You can purchase additional licenses from the ITarian website if required. See View and Manage Licenses for more details.

The following sections explain how to:

Manually Add Users

Import Users from a CSV file

IT Endpoint Manager

Endpoint Manager Administrator Guide 6.43

English

Create New User Accounts