Users and User Groups

• One of the first steps in setting up Endpoint Manager is to add users.

• Once you have added users, you can enroll the devices which belong to them. You can enroll iOS, Android, Windows, Mac OS and Linux devices.

• After enrolling a device, you can remotely manage and apply security policies to it. You can create user groups in order to apply policies to multiple devices.

• You can also assign users to a 'role'. A role determines what areas a user can access, and what tasks they can perform. You can assign users one of the built-in roles, or create a custom role with custom privileges. 

There are two places you can add users to Endpoint Manager:

• The ITarian console (preferred)

• The Endpoint Manager interface
  

Users added via ITarian will also be available in other modules like Service Desk and Quote Manager. Users added via Endpoint Manager will only be available in Endpoint Manager. 

• ITarian customers – See https://help.itarian.com/topic-452-1-946-13054-Manage-Admins,-Staff-and-Roles.html for details on how to add users via ITarian console.

The following sections describe how to add users via the EM interface.

The 'Users' menu at the left allows you to add, view and manage users/user groups and to manage roles:

The following sections explain more about each area:

• Manage Users 

• Create New User Accounts

• Manually Add Users

• Import Users from a CSV file

• Enroll Users Devices for Management

• View User Details
  

• Assign Configuration Profile(s) to a Users' Devices

• Remove a User

• Manage User Groups

• Create a New User Group

• Edit a User Group

• Assign Configuration Profile to a User Group

• Remove a User Group

• Configure Role Based Access Control for Users

• Create a New Role

• Manage Permissions and Assigned Users of a Role

• Remove a Role

• Manage Roles Assigned to a User